Update payment details

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• There is a problem with your recent update payment details

  Hello

  I get this message:
  Oh no! There is a problem with your recent payment. Update payment details for uninterrupted service.

  But I have no idea what the 'problem' and payment information are correct...

  
  

  What should I do? It seems impossible to contact any Adobe
  
  

  Hi Frederic,.

  I checked with your Adobe Id on the forums and found information on the billing issue.

  I wrote a message with details please check.

  Kind regards

  Bani

• I HAV been trying to update my expiration date of credit card for 3 months.  When I go to lelien for "Update payment Details" and edit the expiration date and < click > save, I get an error saying my address in invalid.  I have several chat sessions

  Can someone please help...  Suggestions, how can I overcome this problem, in which case my Adobe Creative cloud subscription will expire today due to and credit card.

  I tried to update my expiration date of credit card for 3 months.  When I go to the "Update payment Details" link and change the expiry date then < click > save, I get an error saying my invalid address.  I had several chat sessions with support, called support and logged a ticket with support and every time they tell me to go to a particular link to update my contact information.  I do and I get the same error...   "My coordinates are not valid."  Now I'm in the position where my creative cloud membership will expire today everything simply because the Adobe address validation do not think that my address is valid.

  I got 'Cat' sessions with the support,

  I made a phone call to the support and

  I logged a ticket with support.  I'm really trying to pay my subscription.  Support ticket No. 0216009991

  Whenever I have contact the support they gave me a link to the site where I supposedly can I enter my credit card details.

  Whenever I went on the link provided, I'd get the same error.  "My coordinates are not valid."

  What I checked on my address.

  1. I look out the window and the view I get is the same as it was yesterday and the day, and in fact several years ago.

  2. I go out in the street, Yes, the street sign says the name of my street

  3. I go to my mailbox and it does not say the number of my mailing address

  4. yes I get the email to the address registered with Adobe

  5. yes I received the email from adobe delivered to the address

  6. I get the address of Google, yes I can find it on Google

  7. I converted to use the satellite view Google maps

  8. Yes, it's my house, with the 12 solar panels on the roof

  9. Yes, that's my black car in the driveway

  10. I check my reviews for my address Board rate, Yes, this is the address that I recorded with Adobe

  11. Yes, I had this same address registered at Adobe for the past 3 years.  So far I have not had a problem with my address

  12. I work with a software company that actually uses the address of Google, under license validation, built-in in their application.  I used this software to check to see if my address is recognized as valid.  You guessed it is recognized as valid.

  I did check my credit card

  12. Yes, I have, every time checked the status of my credit card with the Bank

  a. the card is valid

  b. the card's not over it's credit limit

  c. the card is not due

  d. the address registered to my credit card with the Bank is the same address that I recorded with Adobe

  Since the last link Adobe support gave me two weeks ago, to change my credit card details, I was able to key a new credit card in the fields (Yes it's good that I was forced to get a new credit card only for Adobe!   If I am that everything would be fine.

  But wait...   The details I provided this link have not been updated on the Adobe site.  (So I check the link... I was scammed to get my card number?)

  After investigation of the link, I'm fairly confident of the link provided is a true link to Adobe.  www.adobe.com/go/Secure

  Did anyone else had this type of problem when you try to update the expiration date of a credit card?

  The question is about to have an impact on my ability to process pictures for my photography business, it affects my ability to earn an income.

  So you could say I'm getting angry some of the stuffing!

  In summary...  I knew that my credit card had a new expiration date and I tried to update the expiration 3 months 3 months.

  Simply because the use of the validation of addresses, Adobe, has a few flaws, I was not able to update this information.  So Adobe today will stop my subscription.

  As I said in previous support tickets, chat sessions and telephone.  I'll be more disappointed if I am prevented from using software and Adobe cloud features.

  It is copied from an email I received during the night from Adobe...

  Continue to create with us

  Hi Thomas,

  Your Creative cloud membership will expire on August 23, 2015 (PT). We hope that you have been getting the best out of all that creative cloud has to offer. To extend your subscription, please update the billing for your account information, or add a prepaid card.

  Update your billing information (there is a link to where I can update the expiry date) pocztek sigh...   I still get the same error telling me that my address is not valid!

  Thank you for being a part of the creative cloud,

  The creative team Cloud

  Good creative team...  I REALLY WANT TO STAY IN THE TEAM, AS YOU CAN SEE FROM THE FOREGOING, THAT I REALLY TRIED TO SOLVE THIS PROBLEM SEVERAL TIMES OVER THE PAST 3 MONTHS.

  I tried to include as much information as possible in what I said earlier, I expressed in a way that will hopefully provide a little humor, but at the same time to portray the frustration I'm feeling right now.

  Honestly, I don't know what more I can do.  It seems that I have no other recourse start litigation for loss of income coming from Adobe address Validation errors.  There is a real chance that I will be litigated against because I won't be able to complete contracts.

  There must be a healthier solution of mind that court proceedings.

  Kind regards

  Thomas Croll

  (Tom)

  Tom, let me some time. I I will get these verified case and will contact you.

• Update payment details error

  Hello

  I keep trying to update my payment information to redeem my University payment plan. I am a student of work, so it is important that I solve this problem as soon as possible. Whenever I click on 'update your payment details' this photo appears. I tried to do exactly what says the error message, even to customer support, but there seems to be no answer to what's going on here. If anyone can lead me in the right direction that would be amazing! Thanks, hope to hear from someone soon!

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• cannot update payment details

  I get an email saying that my credit card will expire. pretty simple on other services, right?

  1. I login and follow the link "Edit payment details.
  2. after update my card, he mistakes, "we cannot verify the address you enter." my address has not changed. Nevertheless, I have try accept the address to recommend, because it looks pretty similar. now he mistakes "billing address information are not valid. Please correct your address and try again. »
  3. Well, wtf am I supposed to do now? I waste time trying a bunch of variations, but always the same failure.
  4. so I talk with 'medium '. 20 minutes later, Barnes does seem to understand this problem, so I shut the cat.
  5. Then, I responded to the initial email, describing the problem I have with trying to stuff all that money they charge monthly in their hands.
  6. of course, it bounces 'mailbox of the recipient is full and could not accept messages now. Try to resend your message later, or contact the recipient directly. »

  seriously? I'm so freaking frustrated right now. has anyone else had this problem?

  Please contact the Support from Adobe on the Customer Contact

  Hope this will help you.

  Kind regards

  Hervé Khare

• Impossible to update payment details

  I can't update my payment information, because the system cannot check my address which was poured on file for 10 years.

  I posted here yesterday, have used the online chat, I was told that someone would call me.

  No phone call, no payment, no CreativeCloud.

  PLEASE please can someone help me.

  Finally, someone called and updated my contact information for me.

  Would be nice to think that real problem of not being able to validate my address will be attaches turned out well.

  But thank you.

• Oh no! There is a problem with your recent payment. Update the details of payment for uninterrupted service.

  Hello

  I get this message:

  
  Oh no! There is a problem with your recent payment. Update payment details for uninterrupted service.

  But I have no idea what the 'problem' and payment information are correct...

  What should I do? It seems impossible to contact any Adobe
  

  Hi liamg9149512,

  I see that the payment issue is now resolved with your account.

  Please let us know if there is anything else, we can help you.

• Can't update the payment details.

  Oh no! There is a problem with your recent payment. Update payment details for uninterrupted service.

  I received this message in in the case of account management. I have updated and verify my information several times, but I still get this message.

  Can anyone help?

  Hello

  Please contact our customer here: https://helpx.adobe.com/contact.html

  

  Let us know if this helps!

• Why Apple request credit card details install the FREE updates, then refuse to receive the entered payment details?

  Hi all

  I am trying to download the so-called 'Free Upgrade' to install OS X El Capitan in my MacBook Air and Apple has been making me stop for 3 hours! What is happening with this? I get my UK credit card details and tells me to contact www.apple.com/support. I get my PayPal details, same nonsense! Why do I still need to enter payment details for what is advertised as free, anyway? I try to create a new Apple ID, select 'None' in the payment option and again once I am cordially invited to go jump off a cliff, I'm sorry, I meant I thought to contact www.apple.com/support. Very disrespectful? Is that how the client valuable time worth of Apple? They bait us with a 'free Upgrade', and then push us down a rabbit hole in order to get their hands on their magnanimous awarded free gift? It's really infuriating! I saw the number of threads with people, raising the same issue, but Apple doesn't give a flying fudge because they have done nothing to fix it. All the other options that the community suggests that I might try another ones already listed in my post?

  Thank you very much, indeed.

  You do not have to be signed in one identifier apple to download 10.11. But if you try to create a new apple ID check that your signature in the right region. For example, it is the American site. If you try to use your info from the United Kingdom that could be the cause of your problem.

• Payment details are rejected

  I recently changed the address of my credit card payment details were then invited to re - check via iTunes. After publishing of the information I have, I get a message saying that my card is declined and I should input of another card, (which I did not)... I'd like ask if someone has and advice that could help me because I can't update, download it from the app store, or shopping.

  I checked my details when you enter them, and I know that these are correct, connected on iCloud on my iMac and repeat the same, and the same thing.

  I have an iphone5 with iOS 9.3.3

  Thank you

  Not sure what you mean by changing the address of your credit card payment details.

  Would be preferable to remove the card and repeat > configure Apple pay on your iPad, iPhone, or Apple Watch - Apple Support

• Your payment details are currently unavailable. Please try again later.

  Your payment details are currently unavailable. Please try again later.

  I get this error message while trying to buy from the App Store, and I can not connect to the app store on my phone.

  Hi there, currently of many services including this one (I am also dealing with this issue) are declining. Keep an eye on https://www.apple.com/support/systemstatus/ for updated information when problems are resolved.

• Update payment information keeps resetting

  Hey Adobe,

  I'm trying to update my payment information for my account because I started all of a sudden using the trial version of CC and I'm running out of time in like 20 days. I tried this type 15 times on the Web site, but after I updated it and I refresh the page, it gives me the message: "Oh no!" There is a problem with your recent payment. Update the details of payment for continuous service. »

  Please tell me how I can fix this or help me.

  Thank you

  Anne

  Hi Anne,.

  Please follow Contact Support FAQ: impossible to reach support via the link "Contact us"

  Hope that helps!

  Kind regards

  Sheena

• Payment details: error! There is a problem with your last payment

  Payment details: error! There is a problem with your last payment.

  Update your billing for the service information is available without interruption.

  No matter how many times I update the payment details in order to activate the subscription again, the program cannot be opened. Every time after a few minutes the same error reappeared.

  What can I do?

  Thank you!

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• My credit card has expired and I can't update the details of the new credit card

  My credit card has expired and I can't update the details of the new credit card.

  I followed the instructions in the FAQ section, but there is no other choice: Edit payment details.

  

  Contact support Adobe by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

• My account has expired and I have updated payment information, but I still can't use Id or anything. I don't know what to do.

  The card I had on file has expired and my account stopped. I've updated payment information and now I can't use anything. What happened and what should I do?

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html