Update request for Office CD and gives error 8024002D

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Ideas: Windows Update every time I try to update as requested it starts to install, then stops and and a message saying "the component you are trying to use is on a CD-ROM or another removable disk that is not available, insert the Office XP Professional with Frontpage @Microsoft @ the drive and click ok. I do not have this disc or never had, so when I press cancell it comes up with an error code 8024002D. Can antone tell me how to get around this problem?

Error message saying updates are required and the

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

* Title *.
Update

Hi Katy,.

It seems that you try to install Service Pack 3 for Office XP, and it asks for a disc, is this correct?  If so, here is a link to Microsoft on how to install the full version of SP3, so you do not have to provide the original disks: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=85af7bfd-6f69-4289-8bd1-eb966bcdfb5e.

Scroll down to the section install SP3 without the original Office XP CD you will find a link to download version of the Office XP SP3 full of the file. Download this file first (it's important-about 58 M), then run it.  After the update installs successfully, you can safely delete the downloaded file.  This should solve your problem and it will not ask you to install the update more.

See you soon,.

Barbara

Tags: Windows

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