Since the last update, I can not choose the music I bought for the first download on my phone

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  Hi all

  I just got a new Torch 9800 that is connected to & configured server of my company blackberry. I also use Chinese entry (writing function key) and two problems below, pls help:

  (1) cannot use the quick key to search for contact when using phone, for example to enter a 'P', it will show "Peter" and "Peggy" from the contact list contact. I can only choose after selecting "call for contacts.
  Initially, I didn't know when this function has stopped. After several rounds of tests, more likely, it happened after I switched the input to the Chinese language and has not switched back to English at the same time.

  I found that several KBs can relate to this problem, KB13326, 14372, 04052. And followed the advice but still don't work except if I cold start the phone, i.e. remove the battery. He returned to normal. Once I have change the language again, the problem returns.

  (2) I put my phone to the phone call when it is locked. When the phone is locked, cannot display call log history. A few days before, he was not. Don't know what that value and make this problem.

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  Sorry I never messed with the languages.

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     Name: Thunderbird
     Version: 24.6.0
     User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.6.0
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       accessibility.typeaheadfind.flashBar: 0
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       font.name.sans-serif.x-baltic: Calibri
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  Requirement:
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• Impossible to use ITV Player since MS last updated: "ad-blocking software.

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• Hi there I can not choose colors in photoshop. He let me just use grey and Pentecost. someone at - he had that before?

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  Apps of cloud crash all the time to gel since the first day after a few minutes of use.

  Without the help of Adobe I tried to use the AdobeCreativeCloudCleanerTool.

  In the user guide for AdobeCreativeCloudCleanerTool Adobe says contact us if there are errors in the log after you run this tool and guess what there are errors in the log file, but there is no way to contact the Support from Adobe and to get this other file for them. I've been a customer of creative cloud for months, and use that I got from her was ridiculously low all this lack of reliability. I really miss the days you installed only once a year and maybe fix something and then you were set for a year of cruise with your Adobe products. I am very disappointed, and unless Adobe can help I'll leave Adobe forever because there is no excuse to sell something that does not work and do not provide support at the same time. In a last-ditch attempt to get the resolution and since there is no other way for me to get this log file for Adobe I paste the contents of the log file of the AdobeCreativeCloudCleanerTool here in hope that some support and product engineer will do something about it. Here is the log:

  [Mon May 02 18:39:09 2016] -.

  [Mon May 02 18:39:09 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Mon May 02 18:39:09 2016] -.

  [Mon May 02 18:39:09 2016] Win OS Version: 6.1

  [Mon May 02 18:39:09 2016] The cleaner tool version: 2.0.0.0

  [Mon May 02 18:39:09 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Mon May 02 18:39:09 2016] [AdobeProgramFiles]: C:\Program Files (x 86) \Adobe

  [Mon May 02 18:39:09 2016] [AdobeProgramFiles_x64]: C:\Program Files\Adobe

  [Mon May 02 18:39:09 2016] [AdobeCommon]: C:\Program Files (x 86) \Common Files\Adobe

  [Mon May 02 18:39:09 2016] [AdobeCommon_x64]: C:\Program Files\Common Files\Adobe

  [Mon May 02 18:39:09 2016] [UserRoamingAppData]: C:\Users\username\AppData\Roaming

  [Mon May 02 18:39:09 2016] [UserLocalAppData]: C:\Users\username\AppData\Local

  [Mon May 02 18:39:09 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Mon May 02 18:39:09 2016] [System32Folder]: C:\Windows\system32

  [Mon May 02 18:39:09 2016] [SharedApplicationData]: C:\ProgramData

  [Mon May 02 18:39:12 2016] Language selected: English

  [Mon May 02 18:39:12 2016] View the Adobe end user license agreement

  License agreement

  By using software of Adobe Systems Incorporated or its subsidiaries ("Adobe"); You agree to the following terms and conditions. If you do not agree to these terms and conditions; do not use the software. The terms of an end-user license agreement accompanying a particular software file on the installation or downloading of the software take precedence over the below conditions.

  The export and re-export of software products are controlled by the United States Export Administration Regulations and such Adobe software may not be exported or re-exported to Cuba; The Iran; The Iraq; The Libya; The North Korea; Sudan; or Syria or any country to which the United States embargoes goods. In addition; Software Adobe may not be distributed to persons on the Table of Denial Orders; the list of entities; or the list of specially designated nationals.

  By downloading or using an Adobe software, you are certifying that you are not a national of Cuba; The Iran; The Iraq; The Libya; The North Korea; Sudan; or Syria or any country to which the United States embargoes goods and that you are not a person on the Table of Denial Orders; the list of entities; or the list of specially designated nationals.

  If the software is designed for use with an application (the "Host" Application) software product published by Adobe; Adobe grants you a non-exclusive license to use this software with the host Application only; provided you have a valid license from Adobe for the host Application. Except as described below; This software is allowed to you to the terms and conditions of the Adobe end user license agreement governing your use of the host Application.

  DISCLAIMER OF WARRANTY: YOU AGREE THAT ADOBE HAS MADE NO EXPRESS WARRANTY TO YOU REGARDING THE SOFTWARE AND THAT THE SOFTWARE IS SUPPLIED ' AS WHAT ' WITHOUT WARRANTY OF ANY KIND. ADOBE EXCLUDES ALL WARRANTIES RELATING TO THE SOFTWARE; EXPRESS OR IMPLIED; INCLUDING; WITHOUT LIMITATION; ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; MARKET VALUE; MERCHANTABILITY OR NON-VIOLATION OF THIRD PARTY RIGHTS. Some States or jurisdictions do not allow the exclusion of implied warranties; so the limitations above may not affect you.

  LIMIT OF LIABILITY: IN NO CASE ADOBE WILL BE HELD RESPONSIBLE TO YOU FOR ANY LOSS OF USE; BUSINESS INTERRUPTION; OR PHYSICAL DAMAGE; INDIRECT; SPECIAL; ACCESSORY; ACCESSORIES OR INDIRECT OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF THE CONTRACT ACTION. TORT (INCLUDING NEGLIGENCE); PRODUCT OF STRICT LIABILITY OR OTHERWISE; EVEN IF ADOBE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. Some States or jurisdictions do not allow the exclusion or limitation of incidental or indirect damage; If limitation or exclusion above may not apply to you.

  [Mon May 02 18:39:12 2016] Please enter (y) for Yes or n for no.... > >

  [Mon May 02 18:39:14 2016] Choose one of the following options to clean:

  [Mon May 02 18:39:14 2016] 1 all

  [Mon May 02 18:39:14 2016] 2 adobe Flash Player 10.2

  [Mon May 02 18:39:14 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Mon May 02 18:39:14 2016] 4 creative Cloud 2015 only

  [Mon May 02 18:39:14 2016] 5 creative Cloud 2014 only

  [Mon May 02 18:39:14 2016] 6 creative cloud only

  [Mon May 02 18:39:14 2016] 7 CS6 only

  [Mon May 02 18:39:14 2016] 8 CS5 - CS5.5 - CS6

  [Mon May 02 18:39:14 2016] 9 CS5 - CS5.5

  [Mon May 02 18:39:14 2016] 10. CS3, CS4

  [Mon May 02 18:39:14 2016] 11. Adobe Id credentials

  [Mon May 02 18:39:14 2016] 12. Fix file host

  [Mon May 02 18:39:14 2016] 13. Quit smoking

  [Mon May 02 18:39:14 2016] Choice: >

  [Mon May 02 18:39:55 2016] Selected by the user: all the

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Mon May 02 18:39:55 2016] DB does not exist in: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\caps.db

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Mon May 02 18:39:55 2016] Orphaned session is deleted: adbeadbeadbeadbeadbeadbeadbeadb

  [Mon May 02 18:39:55 2016]...

  [Mon May 02 18:39:55 2016] Delete entries from the database of the installer

  [Mon May 02 18:39:55 2016] Update status tsInstalled to 0 for the removal of 2 for installation in the ribs_collection_paylaod for adbeadbeadbeadbeadbeadbeadbeadb of the session table

  [Mon May 02 18:39:55 2016] InstallState update

  [Mon May 02 18:39:55 2016] Delete the contents of the product: AdobeColorVideoProfilesCS CS4, Version: 2.0

  [Mon May 02 18:39:56 2016] ATTENTION: Payload with ID: {4F3CE025-D60B-4E6B-8D39-B04CD3769008} has no value InstallDir. Deleting the files from the patch (if applicable) cannot happen.

  [Mon May 02 18:39:56 2016] Removing the features: {4F3CE025-D60B-4E6B-8D39-B04CD3769008} the ribs_payload table and other tables of the payloads Associates

  [Mon May 02 18:39:56 2016] Delete the contents of the product: AdobeColorCommonSetRGB, Version: 2.0

  [Mon May 02 18:39:56 2016] ATTENTION: Payload with ID: {AB8E4534-C573-4CC9-BA6A-76DD14055510} has no value InstallDir. Deleting the files from the patch (if applicable) cannot happen.

  [Mon May 02 18:39:56 2016] Removing the features: {AB8E4534-C573-4CC9-BA6A-76DD14055510} the ribs_payload table and other tables of the payloads Associates

  [Sun May 02 18:39:56 2016] finished the update to installState

  [Mon May 02 18:39:56 2016] Deletion of session: adbeadbeadbeadbeadbeadbeadbeadb of ribs_collection and other associates of tables

  [Mon May 02 18:39:56 2016] Update schema pcd_meta to 2 caps if the previous version is less than 2

  [Mon May 02 18:39:56 2016]...

  [Mon May 02 18:39:56 2016] Entries in the database of the installer have been removed

  [Mon May 02 18:39:56 2016] Sessions folder will be deleted.

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016]

  [Mon May 02 18:39:56 2016]

  [Mon May 02 18:39:56 2016] HD database session is valid

  [Mon May 02 18:39:56 2016] Inside the getHDProductIDsForWorkflow for CC15: 0

  [Mon May 02 18:39:56 2016] Inside the getProductListHD for CC15: 0

  [Mon May 02 18:39:56 2016] Returning from HD DB

  [Mon May 02 18:39:56 2016] List of products installed on this computer

  [Mon May 02 18:39:56 2016] List of products for cleaning:

  [Mon May 02 18:39:56 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

  [Mon May 02 18:40:28 2016] Are you sure you want to clean all the affected products and associated files?

  [Mon May 02 18:40:28 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

  [Mon May 02 18:40:36 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

  [Mon May 02 18:40:36 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDAPP\pim.db

  [Mon May 02 18:40:37 2016] AdobeApplicationManager (URIHandler) executable not found

  [Sun May 02 18:40:37 2016]: cleaning-up flying over inventories:

  [Mon May 02 18:40:37 2016] Inventory: ' AdobeApplicationManager-1, 0' Type: SelfUpdate, Action: NoDelete

  [Mon May 02 18:40:37 2016] Inventory: 'uninstallts', Type: SIDES, Action: delete

  [Mon May 02 18:40:37 2016] AAMref found: .aamref {AC76BA86-1033-FFFF-7760-0C0F074E4100}

  [Mon May 02 18:40:37 2016] At least one inventory Non-cotes: false, at least an AAMRef: True

  [Mon May 02 18:40:37 2016] Delete the contents of the product: CS5Installer, Version: CS5

  [Mon May 02 18:40:37 2016] Deleting file: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Mon May 02 18:40:37 2016] There is no file: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] SAVED LOG FILE: C:\Users\username\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

  [Mon May 02 18:40:37 2016] Adobe Creative Cloud tool in cleaning completed successfully

  [Mon May 02 18:40:37 2016]

  [Mon May 02 18:40:37 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Mon May 02 18:39:55 2016] DB does not exist in: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Mon May 02 18:40:37 2016] -.

  [Mon May 02 18:40:37 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

  [Mon May 02 18:40:37 2016] -.

  Hi Ludovic % 20Vignals,.

  Thanks for sharing of log files, we would like to know the name of the Adobe software that appear in the menu "programs and features" after using the cleaning tool.

  We would also like to know the version of the creative cloud that you try to install.

  This is the tool that you can use to uninstall Cloud Creative: CC help | Uninstall the creative desktop application Cloud.

  You get a message when creative cloud crashes? If so, please let us know of the possible screenshot.

  Waiting for your response.

  Thank you

• Since the new downloaded drive, display a pdf file was DOWNGRADED.  The color contrast is terrible and the quality of the screen reminds me of the first BACK operation displays. Help!  I want the quality looks an old back!

  Since the new downloaded drive, display a pdf file was DOWNGRADED.  The color contrast is terrible and the quality of the screen reminds me of the first BACK operation displays. Help!  I want the quality looks an old back!

  To add to this miserable viewing experience, we cannot even e-mail Adobe to communicate this déclassé experience.  We are forced to complain to others.

  Who knows of another pdf viewer application which is better (for viewing - what are the tools when he drove you nuts just to see your documents in Adobe reader?)

  Well, finally found.  Go to the edition/preferences/display Page.  Under "Rendering: smooth text", choose "for computer/laptop LCD screens". "  Do not know why the default value is set to 'none', which gives you this mess / hard to read test.

• I just tried to reinstall Acrobat 9.0 on my Mac. I'm going to the message I had the serial number does not match to. I bought for Windows in 2010 and he switched to Mac using Adobe. I now cannot install and this forum was fired by news

  I just tried to reinstall Acrobat 9.0 on my Mac. I'm going to the message I had the serial number does not match to. I bought for Windows in 2010 and he switched to Mac using Adobe. I now cannot install and this forum has been returned by the current agent. Can someone please? I don't have the funds to buy it again. Thank you.

  You can only do it in 1 or 2 years after purchase.  If you don't have that you received a serial number mac.

  check your account, Adobe ID Code

  If she is not there and you don't have to record the serial number of your mac on and fix you is perhaps not able to activate acrobat 9, but there is a chance adobe support would help.  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

• I have a very old version of photoshop that I downloaded from a CD for PC. Now, I have a Mac. If I have the serial number, is it possible for me to access the photoshop I bought for PC and download it on my Mac?

  If I have the serial number, is it possible for me to access the photoshop I bought for PC and download it on my Mac? I was told that I had to update my old software for photoshop, but I don't know if it is still possible because I do not have access to a PC. Thank you!

  Windows programs do not run on a Mac, or vice versa

  You buy a new program that is specific to Mac

  In addition, unless you want to buy software 3 year and longer, it is NOT being updated you must purchase a subscription to a Cloud program... the special program of photography is $ 10 per month

  Link to buy 3 + years CS6 via phone http://www.adobe.com/products/cs6.html

  Cloud Plans https://creative.adobe.com/plans

  PS - to clarify the future, downloading is what you do to get a file from a Web site to your computer... The installation is that you ask the subject