updates are not updateing

We have service pack 1 and 2 for vista, but whenever we try to download the updates it says it failed and he said also microsoft is temporarily offline, but is for a month and a half that happened in offline mode

msharmony,

In addition to the information requested, try these troubleshooting of beginning steps and let us know the results from them.

Clean boot your PC, and then run Windows Update.

Reset the Windows Update components

Perform operations of KB883825 Mike - engineer Microsoft Support responses
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    Hi imoffshore,

     

    Welcome to Microsoft Answers Forums.

    We would like to get some more information from you to help solve your problem. You better, please answer the following questions.

    ·         When was the last time it worked?

    ·         Remember to make changes to the computer recently?

    ·         You have security software installed on the computer?

    ·         You get the error message?

    When you open the tab automatic updates in the control panel or My Computer property sheet, all options of configuration of the automatic updates may be grayed out. This happens due to one of the following reasons:

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    3. Automatic updates (and Windows Update) access is blocked by group policy

    The options available for automatic updates.

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    Important: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    How to back up and restore the registry in Windows

    http://support.Microsoft.com/kb/322756

    • Click Start, run and type REGEDIT to . EXE
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    HKEY_CURRENT_USER-SOFTWARE-Microsoft-Windows-CurrentVersion------policies------WindowsUpdate

    • In the right pane, delete the DisableWindowsUpdateAccess value

    Using the Group Policy Editor - for Windows XP Professional

    • Click Start, run and type gpedit.msc
    • Navigate to the following location:

    => Configuration of the computer
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    ===> Windows Update

    • In the right pane, double-click Configure automatic updates and set it to not configured
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    => User configuration
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    ===> Windows components
    ===> Windows Update

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    Change how Windows installs or notifies you of updates

    http://Windows.Microsoft.com/en-us/Windows-Vista/change-how-Windows-installs-or-notifies-you-about-updates

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://social.technet.Microsoft.com/forums/en-us/itprovistasp/thread/59e5b21d-f73d-4e55-9C28-eba9180722ce/

    There is a reference to the time in the thread above about the windows updates.

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    «Updates of Microsoft products and release plan for DST changes and time zone: more than Windows-based applications (and a few services) the underlying operating system for more information of time and time zone reference.» However, some applications and services are not. Microsoft Windows has established an annual calendar of update time and time zone, as shown here. Many of our product teams also follow a similar pace put on annual day of product, with provisions for semi-annual cumulative updates as needed. For each version update, the window closes for additional updates (usually of four to six) months prior to the release date. The regular release of Windows provides a regular schedule for other product categories to follow. "

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    http://support.Microsoft.com/GP/dst_prodlist

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