Updates Windows has been stuck in a loop and had error message update failed, when he restored it deleted my office 2013 at home and students.

I have the Microsoft product identifier. How can I download it turn it on for my Lenovo thinkpad?

Hello Tina,

Thank you for the update.

As you said that you run refresh and reset the computer this is the reason why the Microsoft Office application that you have installed has been removed after completing the refresh as the applications that came with your PC or you installed on Windows Store will be reinstalled automatically, but all the apps you have installed other Web sites and DVD is deleted. Windows puts a list of applications on your desktop after you refresh your PC.

After reset, all of your personal files will be deleted and your settings will be reset. All the apps the East came with your PC will be reinstalled, but other applications or programs will be removed.

So, you will need to reinstall the office application and see if that helps.

Hope this information helps. Otherwise, feel free to write us again for more assistance, and we will be happy to help you come.

Tags: Windows

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