Upgrade CS3 for Indesign CS6

Why can I not use my Adobe Creative Suite 3 Design Premium serial number to upgrade my Indesign CS3 for my Indesign bought CS6 upgrade. Answer "this serial number is not a product calling." Is it because I'm just upgrading Indesign not all of the suite?

Suites can only be upgraded to suites. It has been that way forever. Contact support about return policies or, Alternatively, complete an update of the suite.

Mylenium

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