Upgrade to Firefox 25.0 today. Now I can not restart (hangs or blue screen; Win 7) but it starts in Mode safe mode OK and it starts in mode NML if Ive not running Ffx

Upgrade to Firefox 25.0 today. Now I can't restart the computer (it crashes or goes to the blue screen; Win 7) but it starts in Mode safe mode OK and it starts in normal mode if I don't run Firefox since I finally started. This suggests that Firefox 25.0 installation done something for her. How can I proceed? Thank you, Jim.

Hello

Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files, and then reinstall Firefox. Please follow these steps:

Note: You can print these steps or consult them in another browser.

  1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
  2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
  3. Remove the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:

      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x 86) \Mozilla Firefox
    • Mac: Delete Firefox in the Applications folder.
    • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
    2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

Please report back to see if this helped you!

Thank you.

Tags: Firefox

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