Upgrade Windows XP Home Edition purchased. Lost product key number because file missing during the move. Have the box with bar code. What should I do to install the upgrade without the key to 27 characters?

No detail, lack just the key needed to install the upgrade.

Hi Ytsircfay,

Unfortunetly Microsoft cannot generate new without the old keys product keys. I look on the machine, if it's OEM and see if there is a key on it. If this isn't the case, then you will need to buy new software with a key.

I hope this helps! Shawn - Support Engineer - MCP, MCDST
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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