Urgent question about V23 and social sharing

We publish our first series of questions using the viewer V23. Social, sharing, which worked well in previous numbers across all associated formats, now only works with the iPad made a SD (768 x 1024). HD (2048 x 1536) rendering returns the link to the default URL instead of the online content viewer. Everything is implemented as before except for the fact that the two fact sheets were published in PDF format.

I took just to watch closer documentation and wonder if I should not only protected items in rendering SD, leaving the protected HD articles. The documentation seems to indicate this, but we have always protected the two renditions before and everything worked fine.

What Miss me? We are on deadline and need to push another set of "renditions" is out today. Thanks to everyone in advance for any help.

Steve

OK, try it now.

We had a small glitch this week and Social treatment has failed. We have fixed the problem and fix the issues involved including your was a.

Your should be fixed now. You should be able to only publish PDF issues no problem, so no need for the PNG version.

If anyone reading this has the same problem. The issues concerned should be fixed by EOD today. The other way to fix it is to simply "Update" the problem in Folio Producer since we deployed a solution of production.

Steve, you should be good to publish your other question now.

Tags: Digital Publishing Suite

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