Use EPS cases

Similar Questions

• Using a CASE statement in 'IN' where clause clause

  Hello

  I have a form that users see after they connect with a few items and they type or select values based on the element type. All reports in the application use these values of PAGE 1 in where clause to filter the lines.

  One of these question is "Quarter".  I have a group of radio buttons on the PAGE 1 on the P1_QTR point.

  I need to provide users a way to take the last 4, last 3, last 2 or current quarter and I need to dynamically build a clause WHERE the interactive report based on the selection in the form.

  I am trying to use the CASE as shown below and get the syntax error.

  AND QTR to (when BOX: P1_QTR = 'CURRENT' then ("T4"))

  When: P1_QTR = "LAST" then ("Q3")

  When: P1_QTR = 'LAST TWO' then ('Q3, "Q4")

  When: P1_QTR = 'LAST THREE' then ("Q2", "Q3,' T4 ')

  another ("T1", "T2", "Q3,' T4 ')

  END)

  How can I achieve this?

  Following a simple logic, try

  and QTR to

  (

  Select 'T4' double where: P1_QTR <> 'LAST '.

  Union of all the

  Select 'Q3' to double where: P1_QTR <> "in PROCESS".

  Union of all the

  Select "Q2" double where: P1_QTR not in ('CURRENT', 'LAST', "LAST TWO")

  Union of all the

  Select "Q1" double where: P1_QTR not in ('CURRENT', 'LAST', 'LAST TWO', 'THREE LATEST')

  )

• Using EPS Transparent image in the APEX

  Hi guys,.

  would it be possible to download a transparency ENT to use eps format image as a logo in APEX?

  When I upload an image called "LOGO.eps'' "(via les composants partagés = > Images), save and then click on the image, it does not show a preview but an Red Cross. "

  
  The eps file is valid, because I can't seem to insert the Image in Word for example.

  My system info:

  Local installation: Application Express 4.2.4.00.08

  Theme/UI: 25. Reactive blue

  Internet Explore 11

  Thank you!
  Jeroen

  No, web browsers do not support the display of EPS files. PNG would be the best option.

• using a Case statement to display the values of column even as table headers

  I have a database that has been set up kind of tricky, in that some tables are made up of columns that are field names and one link to another table that contain the data for these field... also names there ID displays as many lines instead of as a row of data. I would like to write a query to extract that information and display it as one line for each ID.

  example: table 1

  ID, name, itemresponse and itemcode, Description

  Dee Jones Childrens Hospital 123 SITE location

  123 dee Jones, Date of appointment next NEXTAPPT 22/04/2014

  123 dee Jones was on bedrest NOSHOW reason do not show

  I would like to have the display of data as a record on this same patient, instead of as 3 separate registers (with the Description column in table 1

  Table 2

  ID, name, place, Date of the next meeting, show no reason

  123 dee Jones Childrens Hospital 22/04/2014 was the bed rest

  I have included the code I worked on below my question, for me to get the desired results should I use the Case statement and it's the right way to do it below?

  (SELECT
  PAT.ID "PATIENT ID."
  PAT. FIRST | » '|| PAT. "PATIENT FIRST NAME."
  PAT. "PATIENT DOB," DATE_OF_BIRTH
  DS. Date 'Date of inpatients ',.
  Dai. ITEM_CODE "Item Code",
  Dai. DESCRIPTION "Description."
  Siad. ITEM_RESPONSE,
  

  Max (CASE WHEN dai. ITEM_CODE IS "SITE" THEN DAI. Decription
  ANOTHER NULL
  END) AS "name of the hospital."
  
  Max (CASE WHEN DAI.) ITEM_CODE IS 'NEXTAPPT' THEN DAI. ITEM_Description
  ANOTHER NULL
  END) AS 'next Appt Date. "
  
  Max (CASE WHEN DAI.) ITEM_CODE IS "LASTDATE" THEN DAI. Description
  ANOTHER NULL
  END) AS 'last visit Date.
  
  Max (CASE WHEN DAI.) ITEM_CODE IS 'NOSHOW' THEN DAI. Description
  ANOTHER NULL
  END) THAT "the reason has not shown".
  
  Of
  (PAT.ID "IDENTIFYING PATIENT",
  PAT. FIRST | » '|| PAT. "PATIENT FIRST NAME."
  PAT. "PATIENT DOB," DATE_OF_BIRTH
  DS. Date 'Date of inpatients ',.
  Dai. ITEM_CODE "Item Code",
  Dai. DESCRIPTION "Description."
  Siad. ITEM_RESPONSE

  Of
  
  dm_sessions Ds,
  dm_session_assessments dsa,
  DAS dm_admin_sections,
  dm_session_assessment_items Siad,
  Dai dm_admin_items,
  Po Patient_Orders,
  Inventory inv,
  Patients_Table PAT
  dm_admin_categories CAD
  
  where dsa.session_Id = ds.session_Id
  and PAT.ID = ds. Patient_ID
  and dsa.excluded_assessment =' no
  and dac.category_code = 'OPEN'

  and dsa.section_id = das.section_id
  and das.category_id = dac.category_id
  and das.section_code = 'northwest'
  and dai.section_id = das.section_id
  and dsai.item_id = dai.item_id
  and dsai.session_assessment_Id = dsa.session_assessment_Id
  and dsai.excluded =' no
  - and Dai.ITEM_ID = Dsai.ITEM_ID
  and Dai.ITEM_CODE IN ('SITE', 'NEXTAPPT', 'LASTDATE', 'NOSHOW')
  and po.patient_ID = ds.patient_ID
  and in. NDC_NO = inv. NDC_NO
  and inv. TDRUG_ABBREV = in. DRUG_ABBREV
  
  PAT.ID GROUP, PAT. FIRST | » '|| PAT. LAST, PAT. DATE_OF_BIRTH, ds. Date, dai. ITEM_CODE, dai. DESCRIPTION, Siad. ITEM_RESPONSE))

  Hello

  DATE is not a very good name for a column.  Use something like EVENT_DATE, that will not be confused with a keyword from Oracle, instead.

  I don't see something like this column in the CREATE TABLE statement.  He will always be the same value on all lines?

  Here's a way to get the results you requested:

  SELECT id

  first name | ' ' || LastName AS name

  Date of birth

  MAX (CASE WHEN item_code = "NEXTAPPT", THEN item_response END) AS next_appointment,

  MAX (CASE WHEN item_code = "LASTDATE" THEN item_response END) AS last_visit_date,

  MAX (CASE WHEN item_code = "SITE" THEN item_response END) AS location

  FROM mytable1

  GROUP BY id, firstname, lastname, dob

  ;

  Of course, I can't test it very well until you post INSERT statements for the sample data.

  I guess that 2 or more lines of the entry have the same id, then they will necessarily be first name last name, the name and date of birth, too.  No doubt they are standardized in your actual tables.

• How to use the case and decode to extract data

  Hello gurus of PL/SQL,.
  
  I use Oracle Database 11 g Enterprise Edition Release 11.2.0.1.0 - 64-bit Production version
  
  I have a table in the following form-
  

  drop table TT2;
  create table TT2(College, Class,gender,status,fees) as select
  'IITB','MBA','M','P',255600 from dual union all select
  'IITK','MTech','M','P',300000 from dual union all select
  'IITD','MBA','F','P',450000 from dual union all select
  'IITKH','MBA','F','P',350000 from dual union all select
  'IITC','MTech','F','P',420000 from dual union all select
  'IITB','MTech','M','P',185000 from dual union all select
  'IITC','MTech','M','P',235000 from dual union all select
  'IITD','MBA','F','F',175000 from dual union all select
  'IITM','MBA','M','F',257000 from dual union all select     
  'IITKH','MTech','F','P',335000 from dual union all select
  'IITD','MBA','F','P',540335 from dual union all select
  'IITC','MBA','F','F',125089 from dual union all select
  'IITD','MTech','M','P',290756 from dual union all select
  'IITM','MBA','M','P',200000 from dual union all select     
  'IITKH','MBA','F','F',534990 from dual union all select
  'IITD','MBA','F','P',221000 from dual ;

  certain conditions of extraction are as follows-
  
  MATTER OF STATE
  College of 'IITB' and status = 'P'-'good WestRegion '.
  College of 'IITC' and status = 'P'-'good SouthRegion '.
  College 'IITD' and 'IITK' and status = 'P' and type = 'F' - 'female NothRegion spent.
  College not in 'IITK' and status = 'F' - 'Ex Kanpur Failed'
  
  Results-

  Region Statnding     Fees
  WestRegion Passed     440460
  SouthRegion Passed     655000
  NothRegion Female Passed     1386335
  Ex Kanpur Failed     1092079

  Used SQL
  I use the following query that only make sure of the case, but it's not how I want to exit, if I try to use the case to breast to decode then how to work on it.

  SELECT (CASE WHEN College in ('IITB') and status='P' then sum(fees) else 0 end) WP,
  (case when College in ('IITC') and status='P' then sum(fees) else 0 end) SP,
  (case when College in ('IITD','IITK') and gender='F' and status='P' then sum(fees) else 0 end) NFP,
  (case when College in ('IITK') and status='F' then sum(fees) else 0 end) ExKF
  FROM 
  TT2
  GROUP BY College, Class,gender,status

  SELECT CASE WHEN College in ('IITB') and status='P'
                      then 'WestRegion Passed'
              when College in ('IITC') and status='P'
                      then 'SouthRegion Passed'
              when College in ('IITD','IITK') and gender='F' and status='P'
                      then 'NothRegion Female Passed'
              when College in ('IITK') and status='F'
                      then 'Ex Kanpur Failed'
              else 'Others' end region_standing,
              sum(fees) fees
  FROM TT2
  GROUP BY  CASE WHEN College in ('IITB') and status='P'
                      then 'WestRegion Passed'
              when College in ('IITC') and status='P'
                      then 'SouthRegion Passed'
              when College in ('IITD','IITK') and gender='F' and status='P'
                      then 'NothRegion Female Passed'
              when College in ('IITK') and status='F'
                      then 'Ex Kanpur Failed'
              else 'Others' end;
  

• Schema export multile using the case statement

  Hello
  
  I want several export schema using case statement.
  
  provable I 4 schema test1, test2, test3 test4 for the scheme I created scripts for each of them either 4 scripts but I want only a scripts instead of 4 scripts. Please suggest how to write shell scripts using a case statement (via a parameter name or the schema).
  
  example of diagram of TEST1.
  
  expdp "" system/redhat as sysdba' "dumpfile directory = TEST1.dmp = DUMP_DIR = TEST1.log patterns = TEST1 logfile logfile = TEST1_Export.log
  
  is it possible if you use under case statement (via the name of parameter/schema)
  
  as case 1: TEST1
  2: TEST2
  3: TEST3
  4: TEST4
  
  If I pass the value as TEST1, and TEST1 schema export is made.

  No, it's easier.
  In addition, you can only get the number and then use TEST$ {export_schema} instead.
  But in any case you don't have no need 'breaks '.

• Tuning - using the CASE statement in the WHERE clause of the query

  Hi all
  
  My request has been changed to use a CASE statement in the WHERE clause to examine the data to some columns based on a parameter value. This modified request is made a full table and constantly running scan. Please suggest what can be done to improve its performance:
  
  Query:

  SELECT LAST_DAY(TRUNC(TO_TIMESTAMP(os.requestdatetime, 'yyyymmddhh24:mi:ss.ff4'))) AS summary_date,
  os.acctnum,
  os.avieworigin_refid,
  COUNT(1) cnt_articleview,
  SUM(NVL(autocompletedterm,0)) cnt_autocompletedterm
  FROM TABLE1 os
  WHERE os.acctnum IS NOT NULL
  AND os.avieworigin_refid IS NOT NULL
  AND os.requestdatetime IS NOT NULL
  AND UPPER(os.success_ind) = 'S'
  
  AND CASE WHEN
  Param_ValueToCheck  = 'FULL' AND get_date_timestamp(os.requestdatetime)  BETWEEN 
  TO_DATE('01-MAY-2011 00:00:00','DD-MON-YYYY HH24:MI:SS') AND
  TO_DATE('31-MAY-2011 00:00:00','DD-MON-YYYY HH24:MI:SS')
  THEN 1
  WHEN
  Param_ValueToCheck  = 'INCR' AND os.entry_createddate  BETWEEN 
  TO_DATE('01-MAY-2011 00:00:00','DD-MON-YYYY HH24:MI:SS') AND
  TO_DATE('31-MAY-2011 00:00:00','DD-MON-YYYY HH24:MI:SS')
  THEN 1
  END = 1
  AND CASE WHEN
  Param_ValueToCheck  = 'FULL' AND os.entry_CreatedDate BETWEEN 
  TO_DATE('01-APR-2011 00:00:00','DD-MON-YYYY HH24:MI:SS') AND
  TO_DATE('07-JUN-2011 00:00:00','DD-MON-YYYY HH24:MI:SS')
  THEN 1
  WHEN
  Param_ValueToCheck  = 'INCR' THEN 1
  END = 1
  GROUP BY LAST_DAY(TRUNC(TO_TIMESTAMP(os.requestdatetime, 'yyyymmddhh24:mi:ss.ff4'))), os.acctnum,os.avieworigin_refid;

  Description of the table:
  (Number of lines: approx. > amount 600 000 000)

  Name                           Null     Type       
  ------------------------------ -------- ------------
  ARTICLEID                      NOT NULL NUMBER(20) 
  USERKEY                                 NUMBER(10) 
  AVIEWORIGIN_REFID                       VARCHAR2(10)
  SUCCESS_IND                             VARCHAR2(2)
  ENTRY_CREATEDDATE                       DATE       
  CREATED_BY                              VARCHAR2(10)
  FILENUMBER                              NUMBER(10) 
  LINENUMBER                              NUMBER(10) 
  ACCTNUM                                 VARCHAR2(10)
  AUTOCOMPLETEDTERM                       NUMBER(2)  
  REQUESTDATETIME                         VARCHAR2(19)

  Explain Plan

  SQL> select * from table(dbms_xplan.display);
  
  PLAN_TABLE_OUTPUT
  ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
  Plan hash value: 2224314832
  
  ----------------------------------------------------------------------------------------------------------
  | Id  | Operation            | Name              | Rows  | Bytes | Cost (%CPU)| Time     | Pstart| Pstop |
  ----------------------------------------------------------------------------------------------------------
  |   0 | SELECT STATEMENT     |                   |   590 | 33040 |  2501K  (1)| 08:20:15 |       |       |
  |   1 |  HASH GROUP BY       |                   |   590 | 33040 |  2501K  (1)| 08:20:15 |       |       |
  |   2 |   PARTITION RANGE ALL|                   |   590 | 33040 |  2501K  (1)| 08:20:15 |     1 |1048575|
  |*  3 |    TABLE ACCESS FULL | TABLE1 |   590 | 33040 |  2501K  (1)| 08:20:15 |     1 |1048575|
  ----------------------------------------------------------------------------------------------------------
  
  
  PLAN_TABLE_OUTPUT
  ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
  Predicate Information (identified by operation id):
  ---------------------------------------------------
  
     3 - filter(UPPER("OS"."SUCCESS_IND")='S' AND CASE  WHEN ('FULL'='FULL' AND
                "OS"."ENTRY_CREATEDDATE">=TO_DATE(' 2011-04-01 00:00:00', 'syyyy-mm-dd hh24:mi:ss') AND
                "OS"."ENTRY_CREATEDDATE"<=TO_DATE(' 2011-06-07 00:00:00', 'syyyy-mm-dd hh24:mi:ss')) THEN 1 WHEN
                'FULL'='INCR' THEN 1 END =1 AND "OS"."REQUESTDATETIME" IS NOT NULL AND CASE  WHEN ('FULL'='FULL'
                AND "ODS"."GET_DATE_TIMESTAMP"("REQUESTDATETIME")>=TO_DATE(' 2011-05-01 00:00:00', 'syyyy-mm-dd
                hh24:mi:ss') AND "ODS"."GET_DATE_TIMESTAMP"("REQUESTDATETIME")<=TO_DATE(' 2011-05-31 00:00:00',
                'syyyy-mm-dd hh24:mi:ss')) THEN 1 WHEN ('FULL'='INCR' AND "OS"."ENTRY_CREATEDDATE">=TO_DATE('
                2011-05-01 00:00:00', 'syyyy-mm-dd hh24:mi:ss') AND "OS"."ENTRY_CREATEDDATE"<=TO_DATE('
  
  PLAN_TABLE_OUTPUT
  ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                2011-05-31 00:00:00', 'syyyy-mm-dd hh24:mi:ss')) THEN 1 END =1 AND "OS"."ACCTNUM" IS NOT NULL AND
                "OS"."AVIEWORIGIN_REFID" IS NOT NULL)

  Published by: Chaitanya on June 9, 2011 02:44
  
  Published by: Chaitanya on June 9, 2011 02:47

  When it is executed individually, MERGE LOGIC 1 and LOGIC of MERGE 2 take about ten for a daterange of 30 days data.

  BUT FULL is to get the scores of APR - JUN, INCR becomes partitions for MAY so not both 30 days.
  Are compare us like with like?

• Using eps Format to transfer images of Corel Draw

  I need to save a CMYK image in a format that I can import into Corel Draw.  There are only a few options of file type.  The only one I could do the work is eps.  I had no experience with this format.  If I save a file in eps format and import it in Draw likely losses in the image as it was in PS?

  The only one I could do the work is eps.  I had no experience with this format.  If I save a file in eps format and import it in Draw likely losses in the image as it was in PS?

  Bitmap EPS image is wrapped around with a bit of extra data TIFF file or a JPEG, depending on what compression option you choose. There is therefore no loss due to compression in the first case, but of course used for the second. As to why CorelDraw does not import other formats correctly, is unclear, but it is sure that more of a problem on their end - a picture is an image, only how it is treated and processed varies.

  Mylenium

• You can buy and 2 Air iPad smart case and use this case for the new iPad 9.7 Pro?

  can you get an iPad 2 case Air and use it for the new iPad 9.7 Pro

  You should be able to. Both devices have the same accurate external characteristics. I think that the physical difference is that the Pro 2 has 4 speakers and 2 Air has two. (Pro has two on top, two on the bottom, 2 Air just has two on the bottom)

  Yes, as long as the case is not "blocking the speakers or you don't care (I use only headphones with my iPad so I don't care if the speakers have been blocked)"

• boolien use of case selection switches

  Hi all

  I want to use the switches of boolien for the selection of cases in triggered mode. I mean I have a 4 switches (like lock mode when you press the trigger) when I pressed and released the button a case corresponding to the switch to be executed, but the structure of the case is able to work only with simple switches and selectors ring (but not with combinations of different States). I tried with Combinatorial logic gates, but it increases the complexity nothing else.

  some body help me to do so.

  You can use the Boolean value like this

• How to avoid using MAX (CASE... WHEN) in a subquery

  Hi everyone, for all of you gurus plsql, I have a question:

  SELECT a.id,

  B.SID,

  b.Name,

  ....

  (CASE WHEN sub_c.value_c = '2015' AND a.code > = 1111 'output value is' | a.value_a ELSE 'Random value' END) output

  FROM table_a a,.

  Table_B b,

  ...

  (SELECT C.a_id

  MAX (CASE WHEN c.code <>'A'

  THEN c.value

  Value_c END)

  OF table_c

  GROUP BY c.a_id

  ) sub_c

  WHERE a.id = b.a_id

  AND a.id = sub_c.a_id (+)

  If they all want table_c a_id, and WHEN the condition is not convinced that they still want this allowance a_id even with null for value_c.

  I tried to outline the most important parts, so the question is: is there a way to avoid using this construction MAX - CASE somewhat expedite this request?

  Thanks for a ton to all those who have taken need to watch this!

  You can move the CASE WHEN c.code <> 'A' predicate in the where clause table_c. Index c.code, then use

  Max (c.value)...

  where c.code <> "A".

  If you have a lot of 'A' values that can speed things up.

• Use-business cases for Oracle JET

  Dear team,

  Get your hands wet with Oracle JET and found it interesting. However, can you help me with the use case where it can be used effectively? Can you give us some specific use cases where Oracle JET is the ideal solution? (if possible with justification on why it is perfect fit)

  Best regards

  Hari

  In one sentence you say that JET usage case is when you want to use a JavaScript/HTML5/REST of the architecture of your UI layer, and you want to have:

  Support for accessibility and internationalization of your user interface

  Ability to view the data in a variety of ways

  Ability to implement best practices of Oracle Alta UI

  For us at Oracle, which is true for many of our commodities are for example.

• Oracle PL/SQL using decode/case in the subquery

  SELECT DISTINCT E.ACC_ID,
  P.EFFECTIVE_DATE,
  P.UPDATE_DATE
  (CHOOSE abc.def table in case RECON_ACC.partition_id is 1 for this acc_id
  abc100.def if RECON_ACC.partition_id 2 table for this acc_id
  ) p
  JOIN IN-HOUSE
  (select * from RECON_ACC where id_partition is NOT NULL) e
  ON P.ACC_ID = E.ACC_ID
  AND TRUNC (P.UPDATE_DATE) > = December 31, 13 '
  AND TRUNC (P.UPDATE_DATE) < = 2 January 14 ';

  Can someone help me to do a SQL query to do this?

  Hello

  If you had only a table of def, then it would be easy

  .  You need only a simple join, like this:

  SELECT ud.acc_id, ud.effective_date, ud.update_date

  Of unified_def ud

  JOIN recon_acc r ON ra.partition_id = ud.partition_id

  AND ra.acc_id = ud.acc_id - can - be

  ;

  The only problem here is that you have 2 separate tables def.  Assistance from the UNION, you can create a result set that makes these 2 tables appear as 1; for example:

  WITH date_range AS

  (

  SELECT TO_DATE (November 1, 2013 00:00:00 ', 'HH24:MI:SS of Mon-DD-YYYY') AS first_date

  , TO_DATE (November 20, 2013 23:59:59 ', 'HH24:MI:SS of Mon-DD-YYYY') AS last_date

  OF the double

  )

  unified_def AS

  (

  SELECT d1.effective_date, d1.update_date, d1.acc_id

  1 AS id_partition

  To abc_def d1

  JOIN date_range r1 WE d1.update_date BETWEEN r1.first_date

  AND r1.last_date

  UNION ALL

  SELECT d2.effective_date, d2.update_date, d2.acc_id

  2 AS id_partition,

  Abc100_def D2

  JOIN date_range r2 WE d2.update_date BETWEEN r2.first_date

  AND r2.last_date

  )

  SELECT ud.acc_id, ud.effective_date, ud.update_date

  Of unified_def ud

  JOIN recon_acc r ON ra.partition_id = ud.partition_id

  AND ra.acc_id = ud.acc_id - can - be

  ;

  I called def small tables abc_def and abc100_def, just so I wouldn't have to create new patterns.  Replace your real names when you run this.

  I added the subquery date_range as a means of conveying the date settings.  You can do something else, bind variable may be.

  I guess just in between the recon_acc and other tables join conditions.  Do you still need recon_acc at all with this problem?

  Once more, this problem only occurs because you have 2 separate tables def.  Why you store your data in a way that creates problems?  Is there a reason why you can't use only 1 table unified_def?

• DVD cannot install on Mac to format hard disk [using a case-sensitive file system]

  This morning I received my DVD with Lightroom 6 Win/Mac. I have inserted in my drive superdrive. But: Installation on my MacBookPro was denied, reason: my hard drive format is supported by the use of small and capital letters - which is the way normal for MacOs and necessary for backup with TimeMachine. What is the use of a Mac-DVD which can not be installed on a Mac? Something must be wrong here. Would be very grateful for help.

  Andreas Folkers wrote:

  This morning I received my DVD with Lightroom 6 Win/Mac. I have inserted in my drive superdrive. But: Installation on my MacBookPro was denied, reason: my hard drive format is supported by the use of small and capital letters - which is the way normal for MacOs and necessary for backup with TimeMachine. What is the use of a Mac-DVD which can not be installed on a Mac? Something must be wrong here. Would be very grateful for help.

  'Standard' OS X file system is not case sensitive. Although you can use upper and lowercase in a filename to the extent where the system is concerned 'Filename' and 'filename' are the same. So if you try to copy files with the same name regardless of the case so the copy will result in a dialog box asking if you want to replace a file of the same name.

  I guess in your case, your disks have been formatted with case-sensitive file system, and you should generally refrain from using a file system case-insensitive with OS X.

• How to access a pension case using the case number

  I have a question which is considered by the media and I have a file number. I checked using my account, but don't see an option to access my cases. How can I use the file number to access the case?

  Hello

  Kindly click on the following link: https://www.adobe.com/cfusion/support/index.cfm?event=portal

  You will be able to see all your open and closed on this portal.

  If a case is closed for no more than 14 days, you will get an option to re open the case.

  Hope this helps!

  Kind regards

  Shipti