User account deleted when I uninstalled Office 2010 Beta, how do I get it back?

Details:

  • I am using Windows XP Pro SP3
  • I had already installed MS Office 2010 Beta. When I went to use it recently, I learned the period Beta was over and I was given two options: 1) buy Office 2010 or 2) uninstall. I chose to uninstall. When I restarted the computer after uninstalling, my user account has been deleted.
  • Fortunately, I had an another user account with administrative access, but it is never/rarely used, so when I opened this account is like watching a new computer desk. I see again all my files on the C drive of the other account, but they are all read only files.
  • I restarted the computer in safe mode at a given time, with networking and could see my old user account. Now I'm trying to find a way to recover permanently.
  • Any ideas are greatly appreciated!

Hello

It could be that the user account registry key is deleted which is instructed to show the user account name in the login screen. I suggest you follow the steps mentioned below.

Step 1:

I suggest to do a restore of the system on the computer and check if you are able to see the user account.

How to restore Windows XP to a previous state

http://support.Microsoft.com/kb/306084

Step 2:

I suggest start in the other user accounts that you have never used before and then remove the Office 2010 system by referring to the article below.

How to uninstall the suites Office 2003, Office 2007 or Office 2010 so I can't uninstall it from Control Panel?

http://support.Microsoft.com/kb/290301

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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