user name for FDM

We use the user name active directory for connection of Hyperion.

This user name is 20 characters. Using the same ID, the user can connect to the workspace of Hyperion. However, she is still getting the error of authentication of security on FDM. She has exactly the same as other users FDM is created. (Add to a group of native directory that is configured for FDM. Then assign the locations named in the FDM)

This makes me think if just FDM does not like long user names? She also tried Prod environment and Dev and gets exactly the same problem. Any clue? Thank you.

Should not be the length of the name, probably that the password has a & as mentioned JTF85.

The connection of the user to the established customer does  If they can, should be an & in the password.

Tags: Business Intelligence

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