Using Windows 7 pro unexpected shutdown
I have many post ready on my problem, but I need help to point me in the right direction. I can't read my minidump file. I have had several instances of this in recent weeks. I have not installed any programs (that I can remember). I saved two error messages, here they are:
Signature of the problem:
Problem event name: BlueScreen
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
More information about the problem:
BCCode: 135
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800ADA98C0
BCP3: FFFFF880015080A0
BCP4: FFFFF8A00B180980
OS version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files helping to describe the problem:
C:\Windows\Minidump\070115-16224-01.dmp
C:\Users\Tracy\AppData\Local\Temp\WER-360783-0.SysData.XML
Read our privacy statement online:
http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
Signature of the problem:
Problem event name: BlueScreen
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
More information about the problem:
BCCode: a
BCP1: 0000000000000030
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800034DF82F
OS version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files helping to describe the problem:
C:\Windows\Minidump\070115-18096-01.dmp
C:\Users\Tracy\AppData\Local\Temp\WER-145502-0.SysData.XML
Read our privacy statement online:
http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
I was about to join the minidump files, but I can't access it to be compressed, nor can I access read in order to copy and paste.
Anyone who wants to help?
Thanks in advance for your answer.
Hello
Thanks for posting your question in the Microsoft Community.
I suggest you follow the article below to read dump files.
To read the dump files:
http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7
You can also check this link for more information:
https://support.Microsoft.com/en-us/KB/315263
Let us know the status of the question to get help. We are happy to help you.
Thank you.
Tags: Windows
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