Windows recovering from unexpected shutdown

Hello

My computer will crash at random times sometimes sitting idle. When reboot it comes up with:

Windows is recovering from an unexpected shutdown

Signature of the problem:
Problem event name: BlueScreen
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 6153

More information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 87D54A41
BCP3: 88D5B74C
BCP4: 88D5B448
OS version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files helping to describe the problem:
C:\Windows\Minidump\Mini040110-14.dmp
C:\Users\Glen\AppData\Local\Temp\WER-116158-0.SysData.XML
C:\Users\Glen\AppData\Local\Temp\WERDF4.tmp.version.txt

Any ideas?

The computer is a Dell Inspiron 1525 about 18mths old. Is no longer under warranty

Hi Phatkiwi,

A. from when what happens?

B. any hardware or software change on your computer?

Are c. you an error code when the computer shuts down?

You can start your computer in safe mode to check if the problem persists.

http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

Previous post: the result.

Bindu S - Microsoft Support

[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

Tags: Windows

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    --
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    "nickjackman" wrote in message news: f983d75e-e555-45ed-8da2-540cf00f4924...
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