Utility software update HP does not my Compaq Presario CQ61

Hello.

I can't launch the HP utility software update from my laptop (details in 'topic'.  It has been ongoing for 11/23/2011.

My operating system is: Windows Vista Basic - 32 bit.

Error message: error occurred during the processing of a message.

Try "Windows Help and support" and the research of these forums and the Internet in general.  Cannot find assistance, tips or solutions to this problem.

Cannot find a "cat" because there seems to be none to the United Kingdom for my particular model.

Would appreciate any help on this matter.

PS Sorry if I posted in the wrong section. (Not sure).

If you have a CQ61-110SA, you still have Vista Basic 32-bit on that?

I see F.23 as the newest BIOS to http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=uk&dlc=en&sw_lang=&product=3927381#N552

Please make sure that you have installed.

Then you need to update to the new assistant to update App HP Support
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-89046-1&cc=uk&dlc=en&lc=en&os=2093&product=3927381&sw_lang=

Tags: Notebooks

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