VAIO UPDATE. Need help

My computer (VAIO VGN TT190) was purchased from the United States in 2009.
It has been recently updated lost and formatted the VAIO CARE. Also, I changed the email and not able to retrieve old information.
I have the original installation DVD and I want to install sony support (VAIO UPDATE) on my computer.
When you try to update I get the message that the update has failed because it was not possible to identify the computer.
How should I proceed?

I had the same problem trying to install Vaio Care 8.2 in Windows 8.

Tags: Sony Computers

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