Video call of Facebook app does not work
I tried and tried to install the video calling of Facebook application. I downloaded the executable, but it does not work. When I click on the file, the "Run" dialog box appears, I click on "Run" and then nothing happens. I tried to solve the problems of compatibility and Windows tries to run in XP compatibility, but it still doesn't work. Of course Facebook is no help at all. I tried to run it as administrator (even though I'm the admin & signed this way). I don't know what else to do. Any help would be appreciated.
Hello
1. are you able to install any other application?
2. don't you get any message or an error code when you try to install the application?
3. do you remember the computer before the issue?
Try these steps and let me know the status.
Method A:
Solve problems with programs that cannot be installed or uninstalled:
http://support.Microsoft.com/mats/Program_Install_and_Uninstall/
Method B:
Try to set up your computer in a clean boot state, and check if the same issue occurs
By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.
How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135
Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.
For more information and help, click here: http://www.facebook.com/help/issues/video-calling
I hope this helps.
Tags: Windows
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