Video calls Skype freezes my system

(I'm trying to give as much information as possible in case something is crucial)

I was in a video call with a family member in the Canada. I call them of the Ireland.

Often, Skype would stop and my entire system would freeze and stop working. I have to turn it off completely by using the power button on the laptop. I have no idea of what is happening, I use the latest version of Skype, and I would like to know if there is a way to prevent this.

Important information no doubt:

Version of Skype: 7.25.0.106

Edition: Windows 10 home

Version: 1511

Build of the OS: 10586.494

Processor: Intel Core i7-4710HQ CPU @ 2.50 GHz

RAM: 16 GB

System type: 64 - bit OS x 64 processor

https://Downloadcenter.Intel.com/search?keyword=core+I7-4710HQ+

After you install a new operating system, you must also install the appropriate drivers for it. The drivers are the responsibility of device/chipset manufacturers, not Microsoft (since it would be impossible to maintain) and is to be manually updated regularly by the end user, to ensure the best performance and stabillity. (This also applies even if your system comes with Windows 10).

Pilots may not be the case, however, in 98% of all freezing breaks down and 'Skype does not work' etc. involving 10 Windows, it's the cuplprit. Yes, Microsoft should have done a better job informing "instead of value" that they need to update their drivers (from the manufacturer, not from Windows Update), but this must be in the same "realm of knowledge" that what type of fuel your car runs on.

(General rant, unrelated to the OP).

(Drivers that need to be updated: video, audio, chipset (Intel or AMD and it is really important), LAN/WIFI and other things you can have connected to your computer, such as comtrollers/mouse/webcams etc.).

Tags: Skype

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