When I answer my Skype video call, Skype crashes and a microsoft error message

After execution of all tests with Skype, my system has said everything is AOK with program but why does it shut down when you go to a video call and Microsoft Windows error message appears: Skype has stopped working. A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available. Then nothing...

Hi PatrickAlton,

·         Did you do changes on the computer before the show?

It is a possibility that a third-party application is causing the conflict with Skype. We can perform the clean boot troubleshooting and check which program is causing the conflict.

See the article below for instructions on how to start your computer in a clean boot state.

 

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.

I hope this helps.

Tags: Windows

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