video/touch

I have a HP envy 15 notebook pc with windows 8.1

I just recently tried to play a movie on it and it didn't work.

Set disk begins to spin then stops for about 2 seconds then begins to turn again and will not stop until I have eject the dvd, I tried the vlc player, but who was not either, dvd is widescreen don't know if that has anything to do with it. Also, I did have this problem with any dvd movie before, only the one i tried to play recently Im not computer smart, little help would be apperciated. Thank you

Hi @CeciliaSea,

Welcome to the HP Forums! I read your post on the Forums to Support HP and wanted soft hand for you.

I read that your HP ENVY 15 laptop has problems playing a DVD. Here are a few troubleshooting steps that will help you to fix the DVD plays do not.

Please get back to me how that happens.

If this post helps you fix the problem you can click on the thumbs up icon or accept it as a Solution to show gratitude!

Thank you.

Tags: Notebooks

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