View impossible blackBerry SMS error-Eception exception Smartphones: Index 87 > 87 =

Hello

Pls help - I can't see my text Messages (both sent and received). Do not get any notification also.  If I compose SMS after sending it disappears.  And I'm getting an error-Eception exception: Index 87 > = 87 everytime I turn on the unit. Not able to find the SMS messages > view folder > Inbox SMS also.  I tried by wiping applications, device has enough memory - 127 MB.  Even checked firewall... Pls help...

Concerning

Sandeep

Hi sandeep23101985

Welcome to the Forums of the BlackBerry Support

There is no specific Knowledge Base regarding the error uncaught exception: index 87 > = 87 or similar, you had already wiped or remove applications from your device but always error so appearing to rule out any software problem you can recharge your device OS, but first to make your backup device to the BlackBerry Desktop Software help for instructions Please refer to this Knowledge Base:

KB11320  : How to perform a reload of the own software BlackBerry Device using BlackBerry desktop software for windows.

 

Restore your backup after reloading. I hope this will solve your problem.

 

 

Prince

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Click 'Like' If you want to thank someone.

If problem resolves mark message (s) as a 'Solution', so that others can use.

 

 

Tags: BlackBerry Smartphones

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