Viewer crashes when turn the ipad orientation

whenever I turn the iPad to change orientation Viewer Adobe crashes. We're crazy!  It happened before a few times and we get a little to the conclusion that the problem was the name of some files or links. Names with spaces or (Brazilian) Portuguese characters. This take away everything sorted. But it's just not the case this time. We have double checked, and triple checked every single article, all files related, we have deleted articles, loaded one by one, removed the folio worldwide and up to load again but always ongoing. Clues, please! Deadline to publish tomorrow. Thank you

Just looking at the cover, it's an image full screen inside a PDF file. The text is not crispy even at 100%, and if I pinch and zoom on the page text is not resolved in a high quality version. It is the same for each page ad. It is not until I get to the editorial line where I see really no vector content.

Pages that are full pages of images and then converted to PDF articles are why you are having memory problems. I don't know what is your production process, but for these items, it is best to define these items to be in PNG instead of PDF format (you can mix the two types of article within the same folio).

Neil

Tags: Digital Publishing Suite

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