Virtual keyboard BBM fouling to line of the message in BBM on Z10 running 10.3
Hi all
I noticed that when you use BBM on a Z10 running 10.3 when displaying on screen keyboard fault line of entry/entry of the message.
Net result is that you are "blind" e-mail unable to fully see your entry.
Have checked all the obvious settings and I was wondering if anyone else can he enlighten us on that.
Having to use texts directly instead of BBM... (not good)!
Rgds
E.T.
Go to BBWorld and update your version of BBM.
Tags: BBM
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I started getting the message "this computer is not running genuine windows.
I tried re-activate online and still get the message.
I tried activating by phone and still get the message.
The message is on the screen and ran up MGADiag and got the following:
Can anyone help?
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0Code of Validation caching: 0x0
Windows product key: *-* - KM9W6 - FQ6CV - 676B 3
The Windows Product Key hash: wzer4Vgu/82pZnlLT5clC4N1KMY =
Windows product ID: 00371-OEM-9072953-34635
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3} (3)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
2007 Microsoft Office system - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
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[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
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Office details:{FB5EAF24-648F-41E9-99B4-E2F77A0E94A3} 1.9.0019.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-676 B 3 00371-OEM-9072953-34635 3 S-1-5-21-807467245-3392229789-2570558715 Sony Corporation VGNZ790D INSYDE R4044M3 20091110000000.000000 + 00022C13A07018400F8 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 Sony VAIO 100 100 2007 Microsoft Office system 12 278FF0D99FEF5AE 7Nm6Skf12U + IkMGoB/sNA1ilGbw = 89451-OEM-6672725-13787 4 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-729-534635-02-1033-7601.0000-3622014
Installation ID: 009885890881275631194586153296712880021192777835802025
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 676B 3
License status: licensed
Remaining Windows rearm count: 3
Trust time: 01/04/2015-16:56:14Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
Beyond: 0x000000000001EFF0
Event timestamp: 3:30:2015 21:34
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: NgAAAAEAAwABAAIAAAABAAAABAABAAEAln2yeEKnUrCCCPYEgM + iYc7tZGKzbACmhIWA8UbKActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0x0
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC Sony VAIO
Sony VAIO FACP
Sony VAIO DBGP
HPET Sony VAIO
Sony VAIO BOOT
MCFG Sony VAIO
SLIC Sony VAIO
ASF! Sony VAIO
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Please contact the Microsoft community.
This problem can be caused, if any material changes or if the chips are corrupt.
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When you troubleshoot problems activating Windows, you may need to rebuild the Tokens.dat file.
This article lists the steps to rebuild the Tokens.dat file.
https://support.Microsoft.com/en-us/KB/2736303?WA=wsignin1.0
Follow the article below for your reference and check if this can help:
http://Windows.Microsoft.com/is-is/Windows/help/genuine/FAQ
As it is an OEM computer, I suggest you contact Sony support if the problem persists.
http://eSupport.Sony.com/us/p/select-System.pl?Director=driver
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___________________________________
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