Visitors are screaming for help. Cannot download the trial edition, which is currently hidden?

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• I bought After Effects and downloaded the trial version, which of course requires the serial number, which I can't find anywhere, despite some of the things I read on the forum. Help, please!

  So, yesterday I bought After Effects (first time member creative Cloud and it was the only program that I bought so far through CC) and I got the email about the transaction is successful. I downloaded the installer CC, installed and then downloaded the trial version of After Effects, since it was the only option available. However, even if I went through my account and tried a few other things that have been proposed on the forums, I can't seem to get the serial number, so I can finally put the licensed software. Any help would be wonderful.

  Thank you in advance!

  Meriem, there seems to be some disconnect that the host file should solve the problem.

  Please contact support by calling/chat so that an agent can remote into your machine and solve the problem for you.

  Contact the customer service

• Need help to download the trial version of Muse

  Problem downloading Muse trial version.

  Dialog box opens, said "Choose Application" - but by clicking 'Choose' only opens the Windows Explorer, with no further instructions.

  Once in Solution Explorer, open the folder "Downloads of program" is no help at all.

  What should I do?

  No, it should not ask you to pay, you can use CC for a trial period. It will give the list all applications for the trial period.

  Thank you

  Sanjit

• Cannot download the trial of Dreamweaver.

  I'm trying in vain to download Dreamweaver trial.  The creative cloud app launches and past to just Dream Weaver page barattes forever, no errors, no sign of download.  What should do?

  Here, the link works?

  http://prodesigntools.com/Adobe-CC-direct-download-links.html

  Be sure to follow the instructions very important.

• Already a paying Adobe CC but Member asks me to download the trial version. Why is this?

  I tried to use and download Ps but the only option is for me to download the trial version.

  In addition, under my account, he said that I have a free subscription to creative cloud when in fact I pay every month by my current plan.

  I appreciate the help and clarification. Thank you.

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I'm trying to download the trial version for photoshop, but it has been slain for hours on the page says download of Photoshop. Can you help me?

  I'm trying to download the trial version for photoshop, but it has been slain for hours on the page says download of Photoshop. Can you help me?

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

• just got a new computer with Windows 7 Professional - there are no games on it - I would like to download the game Freecell which is normally part of Windows - can anyone help?

  just got a new computer with Windows 7 Professional - there are no games on it - I would like to download the game Freecell which is normally part of Windows - can anyone help?

  [Moved from comments]

  Hello. To activate the other native components of Windows, go to start > Control Panel > programs. In "programs and features", you will see "turn Windows features. Go ahead and go to 'games '. Expand it '+' and check out the games you want. Checking the box next to 'games' will add all.

• Try to download the trial and the system says "you are using an operating system that is no longer compatible with Photoshop. See system requirements for a complete list of the supported platforms. What can I do?

  Hi, I am looking to download the trial and the system says "you are using an operating system that is no longer compatible with Photoshop. See system requirements for a complete list of the supported platforms. What can I do?

  My laptop is a MAC Pro

  Well, what IS your version of operating system?

  MINIMUM requirements for programs of cloud... scroll down and check each program

  -http://helpx.adobe.com/creative-cloud/system-requirements.html

• I just bought two images, but there are so many link or anywhere for me to download the images. How can I download these?

  I just bought two images, but there are so many link or anywhere for me to download the images. How can I download these?

  Just follow these steps: I downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why do they have a watermark on them?

• Whenever I have download the trial of EI, on a new account, it is said, there are 0 days remaining. [was: HELP]

  Whenever I have download the trial of EI, on a new account, it is said, there are 0 days remaining. I do need AE to school and could you please help me

  Could you please re - confirm if you install After Effects in the trial or if you bought subscription?

  If you try to install in the trial, let us know if you had installed AE as trial before?

• After downloading the trial version free effect page works. It shows "that we are now some questions, please try again later." If the problem persists, contact customer support. "for a few days. This problem will be solved soon?

  After downloading the trial version free effect page works. It shows "that we are now some questions, please try again later." If the problem persists, contact customer support. "for a few days. This problem will be solved soon?

  Hello

  I tried the method via install CreativeCloudInstaller, it shows no AE in the application list.

  It seems that I do not meet the minimum requirement for the installation of AE, my computer is 32-bit instead of 64-bit.

  It would be more useful if they show the more accurate message in installer CC and the free trial link page in the Adobe Web site.

  Thanks a lot for all media!

• I wanted to buy Muse CC 2015, but before that I wanted to check the trial version, so I downloaded the trial version. When I was installing the product at the halfway point for the installation process. an error message will appear saying "need help."

  I wanted to buy Muse CC 2015, but before that I wanted to check the trial version, so I downloaded the trial version. When I was installing the product at the halfway point for the installation process. a pop error message saying "we met the following problems Installer failed to initialize. "Please download Adobe Support Advisor to detect the problem" I click on 'Get Adobe Support Advisor' and then I get here. Can you help me? I use the Mac operating system. I also run Adobe Photoshop CS6 unistall and cleaner, but now when I try to install it again it gives the same message

  Hi Ashish,

  Please follow the solution 2 in the link below.

  Error: "unable to install". Creative cloud office

  After that, you can install the application by following the instructions on the link below.

  Download and install Adobe Creative Cloud apps

  Hope this will solve your problem.

  Kind regards

  Hervé Khare

• Fortunately, I have download my Canon 7 d CR2 files using Photoshop elements 11; but when I do the same thing with a Canon G7X files are not recognized.  I downloaded the latest update of Adobe for RAW files.  Advice gratefully received.

  Fortunately, I have download my Canon 7 d CR2 files using Photoshop elements 11; but when I do the same thing with a Canon G7X files are not recognized.  I downloaded the latest update of Adobe for RAW files.  Advice gratefully received.

  You need Adobe raw camera 8.7 version. Unfortunately your software is earlier than the camera. ACR 8.7 is only compatible with PSE13. But it is possible to download and install the free DNG Converter to convert your raw files to the universal Raw format files and Adobe will be open in all versions of PSE (keep your originals as backups and for use in the software of the camera factory)

  Download Windows (.exe file) click here DNG Converter 8.7

  Download Mac (.dmg file) click here DNG Converter 8.7

  You can convert an entire folder of images raw with a single click. See this quick video tutorial:

  You Tube click here for the DNG Converter tutorial

• Reinstalled Windows XP HOME SP2 and cannot download the appropriate components to upgrade my software to SP3! Suggestions?

  Reinstalled Windows XP HOME SP2 and cannot download the appropriate components to upgrade my software to SP3! Suggestions? It seems that microsoft Web sites send me in circles. Patches do not work either.

  Hello
   
  1. What is the error code / message that displayed when you try to install updates for your Windows Xp Service pack 2 computer?
   
  2. What are the steps of troubleshooting that you already tried?
   
  Please follow the links below to solve the problem.
   
  Method 1
   
  Step 1
   
  Steps to take before you install Windows XP Service Pack 3
   
  http://support.Microsoft.com/kb/950717
   
  Step 2
   
  Cannot install Windows updates
   
  http://support.Microsoft.com/kb/555461
   
  see, http://support.microsoft.com/kb/906602
   
  Method 2
   
  If you still face problems, please start your computer in a clean boot to avoid conflicts with security and third-party software conflicts and try to install updates.
   
  How to configure Windows XP to start in a "clean boot" State
  
  http://support.Microsoft.com/kb/929135
   
  Note: Follow the steps to configure Windows to use a normal startup state of the article mentioned above to start the computer in normal startup when you have completed the necessary troubleshooting.
   
  I hope this helps.

• How to disable the pop up "Windows Media Player cannot download the information on the media... "after the extraction of a CD without activation of network connectivity.

  When I copy a CD with Windows Media Player, I get the message pop up after the investigation period is over: "Windows Media Player cannot download the media for this CD information. The other titles, artist, and album will be identified as "Unknown" in your library. For best results, connect to the Internet or manually add media for CD information. »

  I know that the message appears when I turn on the setting to allow WMP to connect to the internet to get information about the media, but I don't want WMP does. What I want is a button I can push on the pop-up that says "don't show this message again" (similar to the warnings seen in internet explore). How can I disable this pop-up window without activating the internet connection option.

  In case you're wondering, the data from the internet are incompatible in the naming convention so when I rip an audio book, so I can listen to my mp3 player, I can't completely post-processing script because not all of the disks in a set have a coherent on the slopes or even name the disc etc. At least drives marked 'Unknown' is consistent and so easy to script for the reduction to a single MP3 file.

  Hello

  Do the following and see if they help.

  Registry warning
  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows
  http://support.Microsoft.com/kb/322756/

  a. start Windows Media Player. Right click on the toolbar at the top, select 'Tools' and select 'Options '.

  b. Select the "Privacy" tab uncheck all options in the tab.

  c. Select the 'Network' tab uncheck all the options in this tab as well. Click on 'OK '.

  d. click "Start", select "Run" and then type "regedit" in the appropriate field. Press "Enter". Click on "File" and "export." Type a file name of registry backup that you can remember, which contains the current date. Navigate to the registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer\PlayerUpgrade." Under 'Name', double-click "EnableAutoUpgrade." Under 'ValueData,' type 'no.' Go to "HKEY_LOCAL_MACHINE."

  e. click 'Edit', 'New' and 'key '. Type "WindowsMediaPlayer." Click on 'OK '. Select the new key, and then click on 'Edit', 'New' and 'DWORD value'. Type "DisableAutoUpdate" and press "enter." Select 'Edit' and then 'change '. Type '1' and click on 'OK '. Click on 'OK '. Click on "File" and "Exit" to close the registry editor.

  f. click "Start", "Control Panel" and "Security Center." Under ' Manage Security Settings for, "click on"Windows Firewall ". Click the 'Exceptions' scroll down until you see "Windows Media Player." Make sure that the box next to the entry is unchecked. Click on 'OK '.

  g. right click on the toolbar in Windows Media Player. Select 'File' and 'Work offline' to completely prevent Windows Media Player to access the Internet somehow. When you want to restore Internet access, right click on the toolbar, click on "File" and remove the check mark next to "Work offline."

  That should do it.