Vista is back to the out of the box

My vista computer would not start Windows, then turned and turn it back on and it returned to the State of the box outside.  Lost all my information?  It can be corrected?

Hi TCrochet,

(a) have what specific actions you taken to retrieve the computer from any starting state?

(b) you are able to boot to the desktop now?

To confirm, is that what your computer looks like it was when you opened it first? Original settings?

If you used the option to restore (provided by the manufacturers of computers) factory to recover the computer of any State to start, fear of DATA stored on the computer are lost.

You can contact the manufacturer of your computer to retrieve DATA or you can search online for the third party software that will help you recover DATA from the computer.

Note: Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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