VMWare View 4.6 PCoIP tunneling problem. UDP is not get tunnel


Hello

I have the black screen "classic" - question.
So, when I try to connect to a virtual desktop, I am well auhtenticated, I can select a pool of offices, but once the bureau is launching,
I just get a black screen and afterawhile it times out.

I read the manuals, the document http://communities.VMware.com/docs/doc-14974 , written by Mark benson; Watched the video; Checked and re-checked the 3 magic steps;
Blog reading Sláger, Paul http://paulslager.com/?p=1300 and still I'm stuck. I read the (some the) logs from the login view, view Security Server, View Client and Agent of the view server.
None of the newspapers I read gave me all significant errors that would have solved this for me. Admitted, 'full' newspapers - trace State, there's a lot that wasn't exactly clear to me.

I have simplified our mitigation debugging environment to be as follows:

See connection to the server,
running on Windows Server 2008 R2 (Datacenter) 64-bit VMware View Server connection 4.6.0 - 366101,.
Checkboxes for both "Tunnel secure HTTPS: connection to Tunnel secure usage on the desktop" and "PCoIP Secure Gateway: use PCoIP PCoIP Gateway Secure connections to desktop" have been checked.

View secure server,
running on Windows Server 2008 R2 (Datacenter) 64-bit VMware View Server Security 4.6.0 - 366101,.
has been paired with the login server and the two aswell "HTTPS Secure Tunnel: external URL" as "PCoIP Secure Gateway: PCoIP external URL" has been set to a virtual IP address in the firewall external dmz with a dst - nat on the real IP address of the Security Server.

The reviews are pointing to the virtual IP address of the Server Secure View.

Since it is not a production environment, I installed a bunch of Wireshark to see traffic;
I ran traffic snooping on the view connection server, see Security Server, View Client and the virtual desktop connected
at the same time and have verified that traffic TCP PCoIP on get 4172 port of talked about between my security server host <>client - and the
securityserver <>- virtual desktop just fine. TCP traffic seems to be in the tunnel. But what bothers me is the wireshark on the virtual office reveals that the virtual office is trying
to talk subject port 4172 - UDP back directly to my reviews host IP traffic. Because this is not allowed by the firewall, the virtual office propably does not work...

But all scenarios describe only the Security server could handle all pcoip-traffic with the agent of the view (as shown in the documentation of the Architecture in Figure 5-6), so that no direct connection between the Client of the view and the view Agent is necessary... I can't work. But it is possible, right?

Any ideas what I could do wrong?

Help really appreciated.

It works in the way that you described in your original post. There is no obligation for the virtual office send UDP responses to the client. They will be sent on the Security Server, which will forward them to turn to the customer.

Something must be configured incorrectly.

Check very carefully the UDP traffic in your wireshark traces. The client, you should see 4172 TCP for the VIP of your SS. You should then see 4172-UDP to the same VIP. You should see the UDP of SS response to the customer data. The destination for this data answer UDP port must be the source port used for the UDP request. The source for the response data port must be 4172.

Then check your wireshark SS track. You should see the same customer traffic and you should see a similar PCoIP conversation between the SS and the virtual office. From the virtual desktop, the SS looks like a customer. PCoIP UDP must be sent to the SS, when it is properly configured.

Client - TCP 4172-> SS - TCP 4172-> Virtual Office

Customer - UDP 4172-> SS - UDP 4172-> Virtual Office

Customer<-UDP 4172--="" ss=""><-UDP 4172--="" virtual="" desktop="" (the="" 4172="" here="" is="" src="" port,="" the="" dst="" udp="" port="" will="" be="" the="" source="" port="" of="" the="" udp="" request="" packets="" above)="" 4172--="" virtual="" desktop="" (the="" 4172="" here="" is="" src="" port,="" the="" dst="" udp="" port="" will="" be="" the="" source="" port="" of="" the="" udp="" request="" packets="">

If you have verified that you can connect to the same virtual desktop with PCoIP then this problem will not be something to do with the virtual office or agent of view etc.

Check your display settings, network, firewall and NAT.

Select this option.

Tags: VMware

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