Want 7640: New software - new problem

I just want to again 7640. Put in place and to work with my computer and smart phone Samsung galaxy III. Tried to print photos of phone today and got the message that I needed to download the software update (HP all-in-one to a distance...) that I did. Then I tried to print the photo from the phone. Document definition captures to the Gallery (always). Format changed - photos now sorted by date. Hit print and received picture message - unavailable Photo: "to ensure high quality printing leads this app downloads photos stored online before printing. However the selected photo couldn't be downloaded' what do I do now? Looks like I can't upload photo directly from the phone to printer more. Is this true? Do I need to upload the photo to the cloud first? Or is there a problem with the update of the software? Should I use a different application? As mentioned phone has worked before any help and or explanation would be greatly appreciated.

Hello

Install the plugin Service HP ePrint and make sure it is active, which should allow printing directly from the Photo app:

http://support.HP.com/us-en/product/HP-envy-7640-e-all-in-one-printer-series/6617267/model/6617268/document/c04024231/

Kind regards

Shlomi

Tags: HP Printers

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