Want 7645: Printer installed on the new PC - SScan will not work

New PC/laptop with windows 10 and existing 7645 envy with wireless connectivity.  Print function works fine.  Scan of the computer does not work.  The 7645 does not list the new PC and the old series # figure 11 times (!) in the window of the computer analysis.  Can anyone help?  Thank you.

Hello

You may need to start from your computer first, please try:

Double-click the icon of the printer on the desktop,
Select manage the Scan of the computer
Click Enable-

You can start automatically with Windows, BUT you will get an arror message if you turn on the computer FRONT of the printer.

Kind regards.

Tags: HP Printers

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