Want to 110 e - everything - in - a D411a - printer to idle and do not print
I want 110 e - everything - in - a D411a - currently, print all the pages of my iMac (OSX El Capitan - v 10.11.6) test, but the printer shows as inactive when I try to print documents or emails etc.
Loading the latest version of the software and drivers, but without success.
Any guidance appreciated.
Hey @DT_68, welcome to the Forums of HP!
I understand that you can't print from iMac running to your craving for 110 El Capitan. In General, idle indicates that the printer is ready and waiting for a print job. Given the efforts that you have already done, I recommend resetting your printing system, repair disk permissions and then re-adding the printer (instructions to follow). If this resolves the issue please click Accept as Solution button below; If not, let me know and I will do everything I can to help.
Reset the printing system
- Click on the Apple icon and then click on System Preferences.
- In the hardware section, click on Printers and Fax/Scan. The Print & Fax/Scan dialog box opens.
- Do a right click (or Ctrl + click) in the left panel and then click on reset printing system...
- Click OK to confirm the reset.
- Type the name and the correct password.
- Click OK to reset the printing system. The printers and Faxes dialog box shows any selected printer
Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.
Repair disk permissions
- Click on your desktop so that it is written next to the Apple Finder icon, and then click OK (you will see this next to the Finder after file, edit and view).
- Under Go, click Applications.
- In Applications, select utilities.
- In the Utilities folder, you will see disk utility, double-click on this icon to open the disc utilities.
- Click on your hard drive, and then click first aid. Click OK to allow it to run.
Once the repair is completed, restart the computer and add the printer to the back.
When you add the printer, please ensure that you use the HP driver.
- Select Add another printer or Scanner
- Select the printer you are adding and next to the 'use' select the printer driver. As you can see from the image below, AirPrint driver will be automatically selected by default. You will need to choose your printer driver instead. Using the HP driver will help to isolate the problem, if the problem persists.
I hope this helps.
Tags: HP Printers
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