want to 4-1112TX: could not set the brightness screen & long power

Hi, now I use HP ENVY ultrabook TX 4-1112

I installed win 8.1 to win 10

any driver has been installed correctly (there no problem in the Device Manager list)

my problems are:

-I could not find where I can adjust brightness of the screen, the shortcut key (f2 and f3) without effect.

-It was perfectly working in 8.1 existing

-time to market windows / stop take too long. It seems not intel rapid stoarge technology does not work.

so, can anyone help? because of many ways to solve (from google) does not work.

Thank you.

Hi @AgungEnvy,

Please become a member of the HP's Support Forums. I understand that you have a problem with the brightness keys and slow start and stop. I'll be happy to help you.

HP provides no driver for Windows 10 with this computer. You can try to install the window 8.1 graphics driver Intel high definition (HD). This may activate the brightness function keys.

You can restore the previous operating system if Windows 10 is too slow for the computer.

Please keep me informed of the progress of things.

If you need help, let me know and I will gladly make all that I can to help you.

Please let me know if that solves the problem by marking this post as "accept as a Solution.
To simply say thank you, click the Thumbs up below!

Thank you.

Tags: Notebooks

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