Want to 4500 Series: cannot sweep since the installation of Windows10

Since installing Windows 10 cannot scan to pc, said dialoge box HP Envy 4500 series has not been found, crossed the doctor of printer and HP scanner, it says printer/scanner is installed, implemented by default.  Help, please

Hello @Adrian1984,

I can help you with your problem of scanning on Windows 10.

I found a new document that has just been launched recently - see if anything in the printer problems after upgrade to Windows 10 allows to solve the problem.

Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.

I look forward to hear from you!

Thank you

Tags: HP Printers

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