We get the following 'error' in eSign: you are not authorized to view the content of this agreement

We have an end user with a valid account that receives a request to approve the document, but when he opens the eSign link, it says it is not "authorized to view the content of this document of.  This could be the cause of this problem?

Thank you.

Tammy

The answer is:

Go to 'visibility limited document' account-> Account settings-> global settings and uncheck the option 'Signatories will see only files containing input fields, acronyms or signed data that a. summer', save changes and send a new transaction, the problem will disappear.

Tags: Adobe Sign

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