Webcam of XPS L702X simply stop going out no where

The last time I started my computer (this morning) the webcam worked very well (I use Fast Access software to connect).  This afternoon, the white light indicating that the device did not come, and the camera doesn't send any image to any program.  All I get is a black screen, although all programs seem to think that the camera works.  The camera appears in the Manager of devices without any problem.  I made the Dell diagnostics online and it reported no problems with the camera (so diagnostics - Dell worthless) and of course it is still does not work.

Someone has AN idea?  I took good care of this laptop and camera is used only very moderately (for boot and Web site connection, but no video chat session).  If there is indication of Dell 'quality', it will absolutely be my last Dell.  Of course, I'm out of warranty, so...

VTX1800N1,

I suspect that the webcam came off, at the top of the screen, next to the webcam. This is when you open the laptop often.

Rick

Tags: Dell Laptop

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