I feel bad for having bought the sony xperia z2

I have never faced such a problem updating everything that I bought samsung or apple. recently, I decided to upgrade my sony xperia 2 z to the latest version and I got a message to charge the phone not less than 50%. as soon as I got my phone charged I reconnected to the pc and selected buttom to try again to start the process of update and now my phone is turning on and off over and over time and keeps refusing contact with the pc I am sure that my pc and the USB cable (from sony that came with the z2) are good , the phone keeps giving me the message (the update has failed, make sure that your phone is connected to the computer and try again later

Hello and welcome to the community! Since you are new, please make sure that you have checked our Forum.

In this case, please run a repair from software to reload the firmware with the phone off:

1. download the PC Companion of http://www.sonymobile.com/gb/tools/pc-companion/ software
and install it on your PC.
2. install and open PC Companion and select Support area.
3 software update of the phone.
4. start.
5 Repair phone
6. continue
7 accept the deletion of data
8. the next
9. wait for ready
10. Select phone
11. follow the steps to connect


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Tags: Sony Phones

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