WebEx Cloud Connector - Documentation

Similar Questions

• Invalid password error on Webex Cloud Connector

  Hello

  I talked with support, but it has been a slow process, hoping that someone encountered the same issue.

  I'm cloud webex connector configuration.  When you connect to the charger, I get an error "invalid password." The user name and password are correct.

  One of my first thoughts was that the API must be activated within webex - but have not received confirmation.

  Any ideas on that?

  Thank you

  I have a few other questions here waiting for a response from WebEx, but at this point, it seems the only option for sites using SSO would use the admin account.  I hope that they get the support of this in their API soon.

• Contact Data Normalizer Cloud Connector - Documentation of possible values?

  I'm testing the connector of normalizer cloud of Contact data for the standardization of title (role, level) job.

  Is there a documentation about the possible values that it can return? Searched around topliners and support without result site. It's a black box.

  Everyone tested out and you to share what they think?

  Although I like the idea of a an easy solution to use, titles of employment for our targets are so all over the map that I probably have to build my own, but this use to take a first pass might the way to go

  I tested this out today on a subset of k title records about 25 that we have in our database. I use the title role and the level standardizations. For some of you (like me) who are eager to see the role and the level of the values here are what I see. Obviously maybe not exhaustive.

  Level values:

  Account Manager

  Assistant

  Level C (including the President)

  Creative Director (even if it is strange, because it shows only on the title of the owner)

  Director

  Executive Vice President

  Director-general

  Individual contributor

  Level unspecified

  Not valid

  Manager

  Senior Vice President

  Vice President

  Role values:

  Academic

  Creative Director (although with the owner)

  Engineering

  Finance

  General

  Health care

  Hospitality

  Human resources

  Information technology

  Not valid

  Legal

  Manufacturing

  Marketing

  Operations

  Editing

  Real estate

  Sales

  Service

  My question is why owner becomes a value of Creative Director for the role and the level?

  Hope that helps some of you out there looking for values.

• Where is the documentation for cloud connectors?

  I'm really excited about gotowebinar cloud connectors.  It was installed easily with just a few clicks!  Now, I need to know how to use them.  Where can I find documentation for it?

  TIA!

  Notice all the app documentation can be found on Topliners AppCloud

• How was easy to use Cloud connector?

  I'm still a novice intermediate - I will try to use the cloud connector - if you have some experience and suggest you do anything for this either an easy process - I would appreciate it a lot? on

  One of the best things to do is to check here in Topliners. There is a lot of documentation on how to install and use different cloud connectors.

• Delay with Gotowebinar cloud connector records? Where is the problem?

  Hi all

  I ran a number of campaigns of Webinar recently and every time there was a delay with contacts once they land on the connector of cloud on the canvas of the campaign. In my last campaign, there was a delay of two hours. In the end I had to manually register a certain number of contacts they complained.

  Would be - anyone know if there is a failure with gotowebinar or connectors of clouds are sometimes known to do this. Also are there tricks to try to minimize the delay.

  If I can't solve this problem, I sued a different Webinar provider that cannot be a bad thing.

  Thank you

  HEY Kevin,

  (Full disclosure: I work for ReadyTalk we have our own connector).

  There are several ways that a delay may be introduced in the whole process. Without seeing your campaign, I'll just comment all.

  1. The use of the program generator will set up and artificial deadlines. If you are in normal mode, it's 15 minutes a step. I would recommend the canvas of the campaign to eliminate this type of delay.
  2. Have your segment on the campaign will cause a delay also because they need to cross a decision rule of "They did sign up?" before you get on the cloud connector. The answer here is that the form processing stage put them to a waiting time before the connector. (The step of waiting is configured pour.01 mins) It will also take forward invite since they would not be part of the initial segment.
  3. The cloud connector itself can be slow depending on the number of API calls it undergoes. W
  4. You may also have the form post directly on cloud connector, which eliminates a lot of #1 and #2 using the Repost at server stage in the stages of processing of forms. TJ fields has a document circulating here describing how to do so.

  Using our own in-house cloud connector and avoiding the #1 and #2, we see coming in under 3 minutes quite systematically confirmations. Faster if you use the post to the step of the server in the form.

  Hope that helps. Let me know if have any other questions.

• Why my Cloud connectors expire with Eloqua password?

  I recently added some calculator cloud connectors to my innate program date. Then my Eloqua password expired recently. Apparently, this caused all my Cloud Connector passwords also expire.

  1. Why did I not receive an email notice that all these connectors cloud has expired and therefore caused my stall programs?
  2. How can I prevent my cloud connectors to exhale with my password? It is such an inconvenience to have to go back in every single program and re - enter new password Eloqua.

  Hi Krista, Eloqua our peeps can correct me if this is not correct, but I think that the solution for this is to set up a new user in Eloqua with access to the API. The value that the user so that they do not have to change the password, then press the shoulder of your support rep first to make sure this password does not expire. At least that's what (I believe) we come to one of our cloud connectors that we have put in place the week last with the help of our representative.

• Question about cloud connectors

  We try to create a cloud to Eloqua connector. I read the CloudConnectorSampleGuide. I have a few questions about the expected data models and models of general implementation.

  Configuration of the connector of the cloud

  • The CC stores the identification information for each configured CC step Eloquya Eloqua?
    • What are the guidelines for the safe password storage? (I can't store the passwords as dirty one-way-hash that I need the password during execution.  The two-way hash gives an illusion of security but is not better than the plaintext).
  • When the CC is configured, where credentials should take place between the 1st and the 2nd screen? (i.e. as a hidden form field, session cookie cookie/etc.)
  • Eloqua warns the CC when a step is deleted?

  Cloud connector performance

  • What is the average number of steps configured Single that manages the CC?
  • Is it possible for a CC to have 1000 s and unique not configured to query?
  • What are the guidelines for scalability when the connector has to travel 1000 steps configured and survey? The CC requires a worker architecture to manage a large number of configured steps?
  • Are there best practices around the CC recovery hangs
    • For example: CC acquires the State waiting for members and moves to the current State. The CC blocks before the end of the stage. What is the approach suggested for

  recovery of the tasks in the current handling during recovery state? (assuming I have multiple instances of CC of the Eloqua poll). Is the connector of cloud supposed to maintain States of WIP to manage recovery correctly?

  Dmitry, once again, it is entirely to the developer.  When you add contacts to a stage, they will be processed in batches.  There is no limit to how much you add, and since they are left to step up to that dealt with by the connector, how long they sit depends on how long your connector takes to do its job.  Expectations, of course the faster you can deal with the best.

• Between in contact with Stuck in Cloud connectors (update: no more)

  We have expereiced a number of issues today where contacts were stuck in cloud connector program steps, for an unusual amount of time.  Someone has seen something similar?

  By using the form submit CC, there were about 63 stuck (at least 8 hours and at a time of Contact data normalizer, there are thousands, blocked for more than 12 hours.

  Problem seems to be resolved. Members are moving now.  I'll return when they all went through stages of cc.

  Can someone tell me what went wrong, and how the Eloqua production solved?   If anything, I would like to know how to quickly fix in the case where it recurrs.

• Impossible to SetMemberStatus complete singles Cloud Connector

  We are trying to build a simple Cloud for Eloqua connector.  Our connector updates the Contact objects that flow into it with additional information.

  The logic is simple.  In a loop:

  1. ListMembersInStepByStatus through the cloud connector API (aka ExternalActionService.svc) to get the maximum of 1,000 members with status "AwaitingAction."
  2. Retrieve matching items of Contact via the API (aka Service.svc) normal data.
  3. Update Contacts via the normal data API.
  4. SetMemberStatus through the API of connector of Cloud to mark them as "Complete".

  To test our output connector, we tried using the time (in 9 Eloqua) builders program and (E10PartnerPlayground) campaigns to create super-simple workflows that just pump a few contacts in a cloud connector.

  We can successfully do steps 1-3.  However, our SetMemberStatus calls fail to change the status of a member to 'Complete' - everything "AwaitingAction."  We see this in both contexts program Builder and campaign.

  We waited hours for the changes to take effect, but no difference.

  Thanks in advance for any help.

  Python examples to help illustrate this issue:

  from foam import WSSE, customer

  def mkclient (wsdl, org, user, password):

  CLI = customer. Customer (WSDL)

  Security = WSSE. Security()

  Token = WSSE. UsernameToken ('% s\\ %s "% (org, user) password")

  Security.Tokens.Append (Token)

  CLI.set_options (wsse = Security)

  return of cli

  def main():

  # connect to eloqua API

  org, user, pw = open('/home/yang/.eloqua.auth').read().split)

  svc = mkclient ("https://secure.eloqua.com/API/1.2/Service.svc?wsdl', org, user, pw")

  ccs = mkclient ("https://secure.eloqua.com/api/1.2/ExternalActionService.svc?wsdl', org, user, pw")

  While True:

  # 1. the extraction of the queue of the cloud connector

  MS = ccs.service.ListMembersInStepByStatus (5013, 'AwaitingAction', 0, 50). Members

  Print "got members:'"

  print ms

  # 2. extract the matching contact entities; are not suitable to reproduce the problem

  # type_contact = svc.client.factory.create ('EntityType')

  # contact_type.ID = 0

  # type_contact. Name = "Contact".

  # type_contact. Type = 'Base '.

  # cs = svc.service.Retrieve (...)

  # 3. update of contacts in eloqua

  # ...

  # 4. Mark members as complete

  RES = ccs.service.SetMemberStatus (ms, 'Complete')

  Print "authorized members:'"

  print resources

  # in all our tests, this loop really only runs once

  breaking

  If __name__ == "__main__":

  main()

  The problem was that demand for SetMemberStatus was not correctly under construction.  We should have wrapped up the list of members in an ArrayOfMember element:

  NS = ccs.factory.create ('ArrayOfMember')

  NS. Member.extend (MS)

  RES = ccs.service.SetMemberStatus (ns, 'Complete')

  Foam too bad is not automatically catch this malformation.

• Send a reminder 15 minutes SMS via dialogue (or any provider) Cloud Connector in the program generator?

  Someone has understood how to send a text message reminder minutes before an event? Make a SMS on the day of the event, it's easy, but up to the minute? What did you do to achieve this?

  Basically, the connector of cloud for this provider can not being planned, which is fine, I guess, me personally, I want to as the connectors of clouds dynamic and able to have many programs, not specific to a program.

  I found a work around for this (sort of). You can set default step action time restrictions allow this step to work for some time. With this, just hope he wasn't lag when the cloud connector spoke to the third-party. I would recommend the notification SMS to allow more space buffer window and the same for the duration of validity of restrictions on the action of default step setting value.

• Get an Association of Eloqua data profiles in a cloud connector

  Hi Topliner!

  First question and first post so apologies if the wording is a little weak. Anyway,.

  I am developing a new connector of Cloud and Cloud component for Eloqua for my business.

  I want to data of my company in the Eloqua system database. the issue is that im not sure how I would map the data of a Contact. The proof of identity, I can draw from my database is the eloqua of the visitor cookie, but how would approach I mapping to the Eloqua contact in a cloud connector?

  Thanks for the time!

  You have the e-mail address of the contact in your system?  It is the way I see used most often.

  Another way would be to have your cloud component ask the contact ID of the frame.  When your component is rendered, you can use the substitution of parameters, as described here http://topliners.eloqua.com/community/do_it/blog/2012/02/28/building-cloud-components-the-endpoints--renderinstance.  The framework will pass the ID of the Contact (if known) to the person accessing the page.  You'll then have something to put a link on your update of the data.

  Make sense?

• Function Math cloud connector

  Hi all

  Can I use text fields and large text fields in the field of digital mathematics and function in string manipulation (find and replace) cloud connector?

  Thank you

  Rama

  I did a few tests, work of manipulation of String on Test, great text and numeric fields, but Math function only works on numeric fields.

  If anyone can confirm this?

• Progressive profiling on website of the company using the cloud connector

  We would like to start building a progressive profiling on our companies website and I wanted to see if its possible for us to use a form created in Eloqua using progressive profiling cloud connector to do this? I'm not sure if this feature works when you put a form on the Web site of our society rather than using a landing in Eloqua page.

  Did anyone else with progressive profiling their companies outside Eloqua Web site? If so, how it was handled?

  Thanks in advance.

  Hi Robert,.

  This can be done - you can also find these son deserves to be read for some ideas:

  http://topliners.Eloqua.com/thread/2842

  More advanced:

  http://topliners.Eloqua.com/community/do_it/blog/2011/08/03/progress-Pro--JavaScript-for-advanced-progressive-profiling-in-Eloqua-10

• Demandbase Cloud Connector

  Has anyone use demandbase in E10 cloud connector?

  Please correct the following if I'm wrong, but the search for data based on the ip address. In E9 ip addresses are stored in a profile field where we can move in a contact field. Now we can use the ip address in the cloud connector for the search.

  In E10 profile fields go away, so the only way to capture ip addresses would be via a front-end script when shipping form.

  Here is a bit of redundancy - if we can get only the ip of a contact address in Eloqua via a form submission, then we probably already have the data of demandbase who were seized by scripts API demandbase front-end on the page of the form.

  The main objective of the cloud connector seems to be connections that have not submitted a form. I don't see how this is possible if we can only get an ip address in a contact field via a form in E10 submission.

  I would like to know if anyone has experience in this and can confirm/debunk what I just wrote.

  Thank you

  More information is here: what is the difference between Appcloud.eloqua.com and Cloudconnectors.eloqua.com?