What are the official Adobe Creative cloud support Options for customers with problems?

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• What is the difference between creative Cloud ENT 'SN EDFUL V15' and 'SN EDFUL N15'?

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  Moving to this discussion on the Adobe Creative Cloud forum.

  ESI valladolid, please contact our support team directly to contact customer service for more details on the plans available to your organization creative cloud.

• I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and insta

  I downloaded the creative Cloud app several times but it won't work... I get the following message appears when I try to open the app... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the application of the CC of 'http://www.adobe.com/go/adobecreativecloudapp'. "I went, he did and always get the same answer. I tried to uninstall the program and even copied the program files to a computer that has a working application. What can I do?

  Joseph, here's what you can try:

  1. Delete creative cloud app - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
  2. Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Please let us know if that helps.

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• Is there a fault with upgrade 2.13.121 for the interface Adobe Creative Cloud? I want to check the updates of the program and update freezes at 5% - I have now tried 6 to 8 times to + 5 min once - it's over half an hour of my life!

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  Hi David,

  Please check the help below document:

  https://helpx.Adobe.com/creative-cloud/KB/Error_Code_2_failed_update.html

  Kind regards

  Sheena

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• "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud "."    Then on the new facility to download. the process stops and repeats this message...

  I get the error message ' Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud '.    Then on the new facility to download. the process stops and repeats this message...

  

  Hi Jory,

  Run the first CC cleaning tool to remove Adobe Creative cloud completely from your machine.

  Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

  Once it is completely removed, you can download the installer from the help below document:

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Kind regards

  Sheena

• Adobe Creative Cloud is necessary to solve this problem

  Hi all, need your help

  I installed the latest version of creative cloud on my desk win10

  It works for 24 hours and I get - Adobe Creative Cloud is necessary to solve this problem.

  I have already uninstall and reinstall again and again

  I have uninstall completely and clean every thing and reinstall

  But still - after 24 hours - once again I get this message

  Please notify

  Yakov

  uninstall all cc including the application of cc office.

  clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer (do not skip this)

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your programs and the cc events

• I get an error message after you migrate my Adobe apps for my new MacBook Pro.  It reads "Adobe Creative Cloud is necessary to solve this problem.  However, it is missing or damaged. "I tried to download and reinstall a new copy but error

  I get an error message after you migrate my Adobe apps for my new MacBook Pro.  It reads "Adobe Creative Cloud is necessary to solve this problem.  However, it is missing or damaged. "I tried to download and reinstall a new copy, but the error message still appears.  Help, please.

  do not migrate the adobe programs.

  All uninstall adobe that you migrated.

  clean by, http://www.adobe.com/support/contact/cscleanertool.html

  and then properly install your adobe programs using the cc from here, download Adobe Creative Cloud apps desktop application | CC free trial Adobe

• Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged

  Creative cloud will not work without throwing up a window "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud. " I have download the app and you run the installation program, and he throws just to the top of the same window more... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud. " I am stuck in a loop! Can someone help me quickly please? I'm on system 10.9.5

  Hi tiff_meek,

  You can try the steps:

  For Mac

  Go to Applications--> Utilities--> Adobe Installers.

  Uninstall Adobe Creative Cloud.

  * If it says application runs in the background, and then open the activity monitor and close the process creative cloud.

  

  Once the creative cloud is uninstalled then follow it mentioned below as follows:

  Please go to the library

  1. click on Finder, click go and navigate to the folder

  

  2. tap / library and click on Go

  

  3. go in Application Support and Adobe and then delete the OOBE folder.

  4 repeat step 1

  5. Type ~/Library and click Go

  6. go in Application Support and Adobe and then delete the OOBE folder.

  7. go to https://creative.adobe.com/products/creative-cloud?promoid=KLYVF

  Download Adobe Creative cloud, install it.

  If the steps above do not work. Try to enable the root user account, and then try to open Adobe Creative cloud.

  Enable the root user: activation and using the user 'root' in Mac OS X

  Thank you

  Nikhil Gupta

• Adobe Creative clouded is necessary to solve this problem.

  I can't install Adobe Creative Cloud on OS X 10.9 Mavericks. This is a new installation and no previous version of Adobe CS5/6 have been installed. After you download the Adobe Creative Cloud installer.dmg and launch the installation, I get the following message:

  Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud of 'http://www.adobe.com/go/adobecreativecloudapp'.

  I tried

  • Uninstall using the AdobeCreativeCloudCleanerTool.dmg and relocation of creative cloud
  • Rename the OOBE folder
  • deleting manual adobe creative cloud, install Adobe Application Manager (ApplicationManager7.0_all.dmg) and update to cc

  Still the same result... How can I solve this?

  I managed to fix this by reinstalling OS X Mavericks. After the installation of Mavericks, I downloaded and installed the ApplicationManager7.0_all.dmg and updated for Creative Cloud Desktop Application before installing anything else.

• Hey everyone, I have a problem with the software adobe creative cloud. It does not start! I opened the app, and it seems that the app is about to start, but it won't. I can't see the application what I see is a circle that turns. Help!

  @

  Hello

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Kind regards

  Sheena

• Trouble installing the application Adobe Creative Cloud on Windows 10

  I am trying to download Adobe Creative Cloud desptop app, but the app is not for download, they are (you) not send any application to run and install/download...

  Hani,

  Please contact adobe support

  Contact the customer service

• What is the best font creative cloud management system?

  What is the best app/system font to use on Mac OS x with CC?

  Welcome to the forum,

  Most of the software are always not the compatibility list CC for features such as the automatic activation, etc., for example:

  Extensis compatibility with Adobe Creative Cloud

  http://blog.Extensis.com/auto-activation-plug-ins/Extensis-compatibility-with-Adobe-creati ve - cloud.php

  http://www.FontExplorerX.com/macfeatures/

  etc...

  I would contact one of the fonts management companies/developers directly if you have compatibility issues regarding CC and the features that you may have been used to work with in the past, before the release of CC, to ensure that your expectations are accurate at the time of purchase.

• What are the official names of the parts of the window of Windows 7?

  I searched the official help files, but they don't show a picture of Notepad and talk of the title bar and the bar of menu etc.  I suppose it's useful for * Notepad * and many other applications that not much has changed...

  But I want to know the details of the new Windows 7 Windows Explorer window...

  You know, the "Aero" window  These things you have official names?

  Is it still the bar when he has no title of title (only the keys of control: reduce, enlarge, close)?

  What is the official label for the next bar?  "Navigation/Search Bar?  "Go-go Bar"?

  And the following?  "Command bar"?  "Standard toolbar?

  I was going to create an image, but I found one in the Windows Help file (I saw only Notepad example you mentioned first, but discovered an example of folder too).  Here's how to get there:

  1 - Press Windows-F1 to open Windows Help & Support.
  2 - Click on "learn the basics of Windows.
  3. under the heading programs, files and folders, click work with files and folders
  4 - scroll down (about halfway) under the heading understanding the parts of a window, where you will see the example image.
  The menu bar and the status bar are available, but disabled by default, so they are not included in the description.
  Also, not described is the title bar (although still there and visible on the technical level, the themes Aero comes hide text).  The command menu that normally indicates a program's icon is there too, just invisible (click in the upper left corner to see the menu).