Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged

Creative cloud will not work without throwing up a window "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud. " I have download the app and you run the installation program, and he throws just to the top of the same window more... "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud. " I am stuck in a loop! Can someone help me quickly please? I'm on system 10.9.5

Hi tiff_meek,

You can try the steps:

For Mac

Go to Applications--> Utilities--> Adobe Installers.

Uninstall Adobe Creative Cloud.

* If it says application runs in the background, and then open the activity monitor and close the process creative cloud.

Once the creative cloud is uninstalled then follow it mentioned below as follows:

Please go to the library

1. click on Finder, click go and navigate to the folder

2. tap / library and click on Go

3. go in Application Support and Adobe and then delete the OOBE folder.

4 repeat step 1

5. Type ~/Library and click Go

6. go in Application Support and Adobe and then delete the OOBE folder.

7. go to https://creative.adobe.com/products/creative-cloud?promoid=KLYVF

Download Adobe Creative cloud, install it.

If the steps above do not work. Try to enable the root user account, and then try to open Adobe Creative cloud.

Enable the root user: activation and using the user 'root' in Mac OS X

Thank you

Nikhil Gupta

Tags: Adobe

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