What does take to get a simple HP return address label?

Yes, I have a defective printer. I received the replacement printer, the other day. I was told that I had 15 days to return the defective printer to HP. They gave me a card of e-choice to use to buy the replacement online printer. I got the printer replacement Thursday. Well the last few days have been a joke. I contacted the support online chat and the guy told me I'd get an email with the return address label within 24 hours. It's Thursday and I've ever had. So yesterday I spoke to someone on the phone. After 15 minutes, I was told I would get and send an email within 24 hours with the return address label. Well guess what never happened. What a nightmare he had business with the defective printer for the last week. I won't get on what's happened before the situation of return address label. What the devil to do without a return address label? I do not pay to ship it to HP. If I send the defective printer within 15 days my credit card will be charged for the replacement printer, I got. It's like pulling your hair out to get anywhere with HP. I'm about sick of it.

Hey JoeSchmoe

See the note I sent you on what we will ensure that it is supported.

Thank you!

Tags: HP Printers

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