What happened to my saved pdf?

What's wrong? I can longer open pdf files

Dear Sara: and thanks for replying on my cry for help: 0)

I have solved the problem myself. I will describe what happened in hopes to help others in a similar situation.

Some time ago the logo on my adobe pdf files suddenly changed in Firefoxes logo. MorZilla Firefox was my browser, and I could always open files, so I don't ask much about it.

Then, a few weeks later, the Firefox logo disappeared too, and I was no longer able to open the files. Panic, panic. I tried several ways to access my files. In the end I managed to open it using my Adobe account - but I still could not save it and the logo was still missing.

Anyway, now I knew for sure that the files were intact, but it is still difficult to get to them.

Tonight, I uninstalled the Firefox browser - and it certainly helped! I opened the first file with the help of the Windows program opener. I chose Adobe - and suddenly all my pdf.files appeared on the screen, now with the original logo!

All my wrong of course my draw the conclusion, that Firefox was the problem: 0)

My best regards to you

Anette Schröder

Tags: Adobe

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