What should I buy to re - install my printer Dell all-in-One A960 Windows 8 after Windows XP?

My printer Dell all-in-One (purchases. 2004) has stopped working.  When you try to use, sign popped up "print spooler service does not work? This has happened a month after that I switched to Windows 8.  Dell said there is no software for this printer be re-installed Windows 8 and suggested that I buy a different printer.

I don't think that Dell should have the last word.  Any advice?  Can I buy drivers, other software?

Thanks for your information.

I suggest to try this:

(1) unplug the printer from the power point

(2) connect one end of the USB cable to the printer (if it is not already connected)

(3) connect the other end to the machine using any free USB port

(4) turn the printer by plugging the power plug

(5) look at the screen to see if Windows indicates all compatible drivers

If this does not work then try to look for Windows7 or even Windows Vista drivers and then install. However, make sure that these drivers are from the DELL website if possible)

Good luck and hope it works.

Tags: Windows

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