When can I switch to Windows 8.1
I tried twice to install Windows 8.1 free update of my software on my Windows 8 desktop application. Both times after the installation is completed without error messages on reboot the PC program-controlled would not start and had to start in safe mode and run the recovery. The failure of several attempts to reboot. Therefore, I had to reinstall all my programs.
I visited the HP site for the upgrade to 8.1 Windows several times and when I entered my product code I get the following message:
HP has not tested this PC with Windows 8.1
For this reason, HP is unable to provide instructions to update or Windows 8.1 drivers. If you try to update your system, you may lose stability and basic features.
I bought this PC in November 2013 and it seems that there is a new most popular PC and now it would have been tested. Please let me know when and how can I upgrade to Windows 8.1.
Thank you
Nicholas Linenberger
I suggest to read this before you start:
http://support.HP.com/us-en/document/c03847367
It may not yet show that it is compatible with Win 8.1, but this does not mean that it is not. I checked your specifications and you are allowed to update.
Before doing so, remove all devices, except the keyboard and mouse.
If you have Norton trial software, uninstall it using the site Norton removal tool:
https://support.Norton.com/SP/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
If any other anti virus programs installed, disable them temporarily.
Go to this site and update the BIOS, if not already done.
Now, go to the store to get the 8.1 Windows Windows update and install.
Tags: HP Desktops
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