Skype 5.3 unable to download message failed to create device directx; then Skype crashes and I have to remove it

I'm unable to download the latest version 5.3 of Skype; I get the message unable to create directx device. then Skype crashes and I have to remove it.    What I am doing wrong?  I have no access to Skype.

Hi Mary,
I suggest you to reinstall Direct X and then Skype. All this after a clean boot!
http://support.Microsoft.com/kb/179113

Also, make sure that you try to install the correct version of Skype
https://support.Skype.com/en-us/category/tech/

hope this helps,
B Eddie

Tags: Windows

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    The problem seems to come from the lower (512 MB) RAM of my phone model, because I experienced the same effect with the badly written apps that do not have in mind that there are devices of RAM 512, not only 1 GB + ones and use too many resources.

    Please, don't try to suggest to reboot/reset the phone, and then reinstall the application. Those who are already behind me, and they did NOT help the problem. I don't mean temporary workaround.

    Please find a solution to this problem, because it is super annoying, and I can't use Skype, which will lead to finally let me Skype.

    Looks very good, I thought about it. I reinstalled Skype again, but this time before that I did actually, I opened the settings/Storage Wizard and set it to save Apps to the phone (before he was put on the SD card). So after that I reinstalled Skype like this, now it works waay better. It's always a bit slow at the start, but it didn't crash eversince. I can change my profile picture and send messages without lag or crash.

    so... If you can improve the performance of Skype when it runs from an SD card, it would be the best solution, but for now it seems to be enough if I intall on the phone storage

  • Skype crashes whenever I have call / receive a call.

    Thus, the title explains quite well. I use Skype 7.10.0.101 on Windows 64-bit 10.

    First try to update your Skype to the currently lates 7.11.0.102 version:

    http://www.Skype.com/en/download-Skype/

    If that does not help, then uninstall this version and install the 7.8.0.102 previous version:

    http://download.Skype.com/MSI/SkypeSetup_7.8.0.102.msi

  • I get the Extended player Fatal Error Message every time my laptop boots to the top and I have no idea why

    I have no idea where this fatal of the extended drive error message. I don't play the games on my laptop, but my wife does in his user ID. We are both this error under our separate message ID. We don't remember to delete all programs, but when I try to install Extended Player it tells me that a critical file is missing. I tried using the Microsoft Cleanup utility, but the extended player does not appear on the list. I don't know where to go from here. Can I get help please?

    Hi Justamurray,

    1. How have you tried to install the extended player?

    2. did you of recent changes on the computer?

    3. What is the version of Windows installed on the computer?

    I suggest that you check and uninstall if you have the extended player program installed on the computer using the control panel.

    How to change or remove a program in Windows XP

    http://support.Microsoft.com/kb/307895

    Uninstall or change a program

    http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

    Note: The link above is also applicable to the operating systems Windows 7.

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • I have a serial number valid for windows Vista Home Basic, but my hard drive crashed and I have no way to re - install vista on my computer. I am looking for a download so I can do it.

    Basically, I installed windows 2000 on my machine and I can't find a download for windows vista home basic that doesn't have some kind of crack or keygen. I want a legal copy not a hack. I have the serial number supplied with my computer. where can I find this download or get a drive.

    Here are all LEGAL for Vista:

    How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.

    There is no Vista free download legal available.

    Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

    Normally, they do this for a cost of $ small.

    In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

    See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

    Normally, you have to press F10 or F11 at startup to start the recovery process...

    Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

    Ask them if you can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

    They will tell you how to do this.

    Every computer manufacturer has their own way of making recovery disk/s.

    Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
    A good Vista DVD contains all versions of Vista.
    The product key determines which version of Vista is installed.

    There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

    If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

    http://support.Microsoft.com/default.aspx/KB/918884

    MS advice on the conduct of clean install.

    http://www.theeldergeekvista.com/vista_clean_installation.htm

    A tutorial on the use of a clean install

    http://www.winsupersite.com/showcase/winvista_install_03.asp

    Super Guide Windows Vista Installation

    After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

    Save all data, because it will be lost during a clean installation.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://support.Microsoft.com/default.aspx/KB/326246

    'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

    See you soon.

    Mick Murphy - Microsoft partner

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