When I apply a writing to the selected area, the area is redacted, however the rest of the doc becomes unreadable. Is there any solution for this?
FYI - I use Acrobat X Pro v 10.1.13
If I convert a MS Word Document to PDF Editor works fine without affecting the rest of the document.
The problem I describe below seems to occur on documents that have been scanned to PDF of my machine Lanier Copier, printer, Scanner, Fax C3502 MP. I bought the Adobe PDF software to the machine so that I can scan from the machine directly on my computer. The scan happens on both of my computers, no problem. I can open and print them without problem. Both computers have Acrobat X Pro software on them.
Here's what I do:
1. I have received an invoice by post
2. I scan at 600 dpi on my Lanier machine to my computers
3. I open the doc PDF scanned on my computer
4.I choose Save as and type a name for the doc
5. I opened the tools and go to the Protection
6. I select mark for the redaction
7. I select the area I want Redacted
8. I have applied writing
9. I answered, Yes to the window pop up asking me if I want to apply writing
10. another window confirms that the writing is successful
11. at this stage, I can see that the drafting had taken place but the rest of the document appear washed out and I can't read other information about the document. Thing as header or barcodes in color, that all seem to be fine, but any is washed out and unreadable. I usually use black for my color of writing but I tried to use the other colors and get the same effect.
When I first installed the Acrobat X Pro software a few years ago I have never had any problems, I started recently updated the Acrobat software a few months ago and now I have this problem,
I'd appreciate any help.
Thank you
BG10
Hey bg10.
The reason may be that the text on the PDF is not renderable.
Please try to run OCR first and then check by applying the drafting of the document.
Kind regards
Ana Maria
Tags: Acrobat
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