When I click Scan to PDF, a window opens, it says the application HP Scan Pro to close unexpectedly.
HP Officejet 7410 all-in-one
OS X 10.5.8
Currently, the computer directly connected to the all-in-one device.
The printer works fine, it's just the scanner is not working.
Thank you.
Hey there! Try this:
1. open the Applications folder.
2. go to the Utilities folder.
3. double-click on disk utility.
4 Select the hard disk that contains the boot volume.
5. go to the first aid tab and select Repair disk permissions.
Note: this process can take several minutes depending on the Mac and the amount of the permissions that need to be repaired. The progress log will tell you when the process is complete.
6. restart the Mac.
Let me know if this solves the problem for you.
-Sean
Tags: HP Printers
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