When I clik on a link to view another Web page or another document, a blank page appears (a single "point of png'). How can I solve this issue?

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  Hello

  Please see error "Licensing has stopped working". Mac OS

  Kind regards

  Sheena

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  When I tried to convert a PDF to WORD file. DOC, it opened in read-only and I'm unable to edit text.  How can I solve this problem?  I don't know how to change read-only.

  Hi Judith,

  I'm sorry that the subscription has not worked for you. I cancelled it and treated a full refund since you cancelled within 30 days.

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  Above is clear

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  This problem just started a few weeks when I noticed that I had any recent download automatic update that I regularly get. So I tried to do it manually through access via my control panel.

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  Hello

  1. What is the error message or an exact error code?

  2 have you made changes on the computer before this problem?

  3. you try to check the updates?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Reset Windows Update components and then try to download the updates.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://support.microsoft.com/kb/322756

   

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  File system scan tool checker and then try to press Ctrl + Alt + Delete and check.

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  http://support.Microsoft.com/kb/310747

  Please respond with more information so that we could help you more.

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  Hello

  · Do you remember all the recent changes on the computer before the show?

  · What is the service pack installed?

  · What is the number and the model of the computer

  Try the steps listed in the link below and check off the results: cannot find the Rundll32.exe file when you open the control panel: http://support.microsoft.com/kb/812340

• MSN disconnects when the cat and I have to sign, how can I solve this problem?

  Origianl title: MSNMSGR

  MSN disconnects when the cat and I have to sign, how can I solve this problem?

  Hi Sorauren,

  Remember to make changes before this problem?

  
  Disable the security software and verify afterwards; Follow the steps mentioned in the link below

  Disable the antivirus software

  If you use a non-Microsoft security software, you can check the documentation provided with the program to achieve this.

  Configure your security software to allow MSN to communicate on the internet.

  Important: Re activate security software once everything is done.

  You can post your query on the Windows Live Forum.

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  In addition, see the link below

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  When I try to establish a wifi connection, it shows that the problem with the network card is not fixed. How can I solve this problem?

  Hello

  Thank you for writing to Microsoft Communities.

  Until we start troubleshooting on this issue please provides us additional information by answering a few questions, this will help us better solutions to the problems.

  1. What is the full error message do you get?

  2. are - that you be able to access or connect to the Internet via wired?

  3 have there been recent changes to the computer before the show?

  Please go ahead and follow the steps mentioned and later a update on the State of the question.

  Method 1:
  Try to run the network troubleshooters. Check if it enumerates and helps resolve the errors.
  http://Windows.Microsoft.com/en-us/Windows7/open-networking-troubleshooters

  Method 2: If the problem persists, try to follow the steps from the link.

  In the Windows wireless network connection problems:
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Check this link for more information:

  How can I troubleshoot network card? http://Windows.Microsoft.com/en-us/Windows7/fix-network-adapter-problems

  Why can't I connect to the Internet?
  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

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• This message appears when installing a program on windows 7, how can I solve this problem?

  "An error occurred during which create the directory: c:\Users\Dell\AppData " this message appears when installing a program, how can I solve this problem?

  Hello

  1. what application are you trying to install?
  2. are you having this problem only during the installation of this particular application?
  3. did you of recent changes on the computer before this problem?

  Method 1:

  I suggest you run the fix it and check if it helps.

  Diagnose and resolve program install and uninstall problems automatically.
  http://support.Microsoft.com/mats/Program_Install_and_Uninstall/en-us

  Method 2:
  If the problem is not resolved I suggest to try the steps and check if that helps.

  a. When you try to install the program, go to this folder:

  C:\ProgramData\Microsoft\Windows\Start Menu
  
  b. right-click on the folder and then click Properties.

  (c) in the Properties window, click Security tab.
  
  d. click Edit and then click Add.

  e. all type in the box, and then click OK.

  f. then Select the full control check box.

  g. click apply and then click OK.

  Check out the link: what to know before applying permissions to a file or folder
  http://Windows.Microsoft.com/en-us/Windows7/what-to-know-before-applying-permissions-to-a-file-or-folder

  Method 3:

  If the problem persists, you can check if all background programs is the origin of the problem.

  To check this, you need to put the computer in a clean boot state and try to install the program. To put the computer in a clean boot state, follow the link below.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135

  Note: When you are finished troubleshooting, follow step 7 article to start on normal startup.

  For more information, please see the link.

  Install a program
  http://Windows.Microsoft.com/en-us/Windows7/install-a-program

  Hope this information is helpful

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  I have tally 7.2 work well in Windows 7, but when I installed window 8, tally 7.2 does not work, how can I solve this problem

  Hello

  Thanks for posting in the Microsoft community!
  I'm sorry to hear that tally 7.2 does not work with Windows 8. I hope that the steps helps you to solve the problem.
  Before troubleshooting, provide us with information.
  1. what happens when you try to use tally 7.2?
  2. you receive an error message?
  3 is the issue limited to match 7.2?
  
  You can check if the software is compatible with Windows 8.
  Make the programs more compatible with this version of Windows
  http://www.Microsoft.com/en-us/Windows/compatibility/WIN8/CompatCenter/home?language=en-us
  If this is not the case, try to run the program in compatibility mode.
  http://Windows.Microsoft.com/en-in/Windows-8/older-programs-compatible-version-Windows

  Check the event viewer for error logs.

  a. move the mouse to the bottom left of the screen and right click to see a list of options

  b. Select Event Viewer

  c. click an event log in the left pane

  d. double-click an event to view the details of the event. Events are classified as error, warning, or information, depending on the severity of the event.

  Let us know if the suggestion provided was useful. If you have additional questions, we will be happy to help you.

• Hello, I do subpages in Muse with a vertical menu by hand, now my problem is that when I saw the site and I'm on the subpage, the menu of head only shows the active state. How can I solve this problem?

  Hello, I do subpages in Muse with a vertical menu by hand, now my problem is that when I saw the site and I'm on the subpage, the menu of head only shows the active state. How can I solve this problem?

  Please check is submenu is linked to the home page, as any content or anchor bound.

  If still the same issue, after screenshot of the design mode and preview mode.

  Thank you

  Sanjit

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  Hello

  Why my wifi from the iphone 6 turn off automatically when I lock my device? And how can I solve this problem?

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