When I go on a website, I get a menu of the site (list on the left side of the page) rather than the homepage itself. Use internet explorer, I get to the home page. Why not on Firefox? It just started happening recently
I updated firefox a few weeks ago, but the update never caused this problem.
I installed a program to help the computer run more efficiently, called "Fix - it Essentials" and who can have caused the problem, although it didn't for the first two weeks that I used it.
So I can't always get to the homepage of many Web sites and navigate as I want.
You can attach a screenshot?
Use a type of compressed as PNG or JPG image to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).
Clear the cache and cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.
'Delete Cookies' sites causing problems:
- Tools > Options > privacy > Cookies: "show the Cookies".
Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance/themes).
- Makes no changes on the start safe mode window.
- https://support.Mozilla.org/KB/safe+mode
Tags: Firefox
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To better help you with your question, please provide us with a screenshot. If you need help to create a screenshot, please see How to make a screenshot of my problem?
Once you have done so, attach the file to screen shot saved to your post on the forum by clicking on the button Browse... under the box to post your reply . This will help us to visualize the problem.
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