When I import videos, they appear as a red screen ss14

I use a PC with Premiere elements 14. I am trying to edit videos but when I import the files (.mp4 or .mov files) all I get is a red screen. The audio works fine. This has only started to happen a few days ago. How can I solve this problem?

Dain

If you are running 64-bit Windows 10, install QuickTime 7.7.6. It is not the last version, but meets the criterion of Premiere Elements for QuickTime 7. Apple has a problem with QuickTime 7.7.8 (latest version) and 10 64-bit Windows.

https://support.Apple.com/kb/DL1822?viewlocale=en_US&locale=en_US

What is the brand/model/parameters of the camera that records what is present in Premiere Elements as red images? When you say that this is happening with all the videos that have been tried, does that mean that these .mp4 and .mov files. If you import images fixed jpeg, how they present?

My main goal is the integrity of the installation of QuickTime, coupled with these files .mp4 and .mov with red poster (video compression in particular) properties.

You mention Intel HD Graphics 520 as your video graphics card. The version of the driver has been updated recently? If so and the version of the driver is updated, then Explorer roll back the driver. If the name of the card is not a misprint, please turn off the preference "Use hardware acceleration (works on Intel HD Graphics 2000 and newer)" found Edit Menu/preferences/general.

Please consider. Questions or need any clarification on the above, do not hesitate to ask.

Thank you.

RTA

Tags: Premiere

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