When I launch applications, I'm still on a trial despite the purchase of a subscription period. Why is this and how to stop it?
I just bought the package of photography and downloaded Photoshop CC 2014. When I run it, I get a splash screen telling me that there are xx days left of my trial. I have connected to the CC, and all my information is correct, so I do not understand why this is?
Adam_853 if you have a valid subscription, then it is probably due to a connection error between your computer and our activation servers. Please see Sign in, activation or connection errors. CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for more information about how to troubleshoot connection errors.
Tags: Adobe
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Please see the thread below where this issue was discussed:
Re: screen creative black cloud
Kind regards
Sheena
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