When I open a wmv file as an attachment in an e-mail message, the video plays but no audio

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  ·         You are able to open the .wmv files in windows media center?

  Try to update codec on your computer.
  http://Windows.Microsoft.com/en-us/Windows-Vista/codecs-frequently-asked-questions

  Previous post: the results.

  Bindu S - Microsoft Support

  [If this post can help resolve your problem, please click the button 'Mark as answer' or 'Useful' above]
  This message. [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• cannot open a wmv file because a required codec is not available

  MacBook Mac OS X Version 10.7.5

  2.16 GHz Intel Core 2 Duo

  2 GB 667 MHz DDR2 SDRAM

  QuickTime 7.7.1

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  Hello

  1. what operating system is installed on the computer?
  2. are you able to play videos other than video .wmv successfully?
  3. don't you make changes to the computer before the show?

  Method 1
  I suggest you to check if the hardware acceleration of the display device setting is too high.
  a. Click Start, click Run, type desk.cpl and then click OK.

  b. click on the settings tab and then click Advanced.

  c. click the Troubleshooting tab, and then move the hardware acceleration to none.

  d. click on apply and then click OK twice.

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  http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions

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