When I open Adobe Creative Cloud, the apps tab told me to get help or reload applications.
Don't give me an error code. Just told me to get help with a link to reload Applications or Support Adobe . I tried to search the FAQ and I can't seem to find the answer, I need. Please Halp.
When you ask a question you will need to provide some basic information
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Using a full account of computer administrator with read/write permission?
Tags: Adobe
Similar Questions
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I bought an annual subscription from month to month with Adobe Creative Cloud. I have installed on my Mac apps but when I downloaded Adobe Creative cloud on my PC, it's wanting to download me new applications of 2014 and there is no way to download previous versions for my PC. What should I do? I can not even cancel my subscription because Adobe has hidden this option.
Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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I can't open Adobe Creative Cloud on Windows 8.1. Can someone help me?
This happened everytime when I try to open it. Simply load near my mouse on the screen but nothing happened and it is not open. Can you help me?
Hi David,
Please, try the following steps:
1. uninstall the application Adobe CC of the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
2 set to "Full control" permissions on the files of Adobe for all users in the following locations:
a. [unite_systeme]: \Users\ [user name] \AppData\Local\
b. [system drive]: \Program Files (x 86) \Common Files\
3. restart the computer.
4. install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
Kind regards
Sheena
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When I install Adobe Creative Cloud, there's just a white screen? Help me please.
title says it all.
Please check:
Creative cloud is empty window why?
Hope this helps you.
Concerning
Stéphane
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Adobe Creative Cloud Desktop App closes without any error in the middle of the installation
Hi all.
I had a few struggles since this morning...
Building 30 GB Photoshop file for a large project and could not open the file or any other PSB I built in the course of 5 weeks - went into the rabbit hole problems...
now, I'm here...
Impossible to install same adobe Creative Cloud Desktop App to start from scratch. The Setup program closes without so much as an error message. The screenshot is just before the time that the installation of adobe disappears. Very annoying. Someone knows something about this problem?
I can give more context for how I got here and all the problems, I fell along the path/steps that my work to correct if nobody's got an immediate response.
I need to get this project finished tomorrow .
FYI, ProDesign tools has updated their website. The new installer, ACCCx3_8_0_310.dmg, can be downloaded here, Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools
Kent
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Dear community!
MacOS 10.10.5, Adobe Creative Cloud Desktop App Error: 204 during the refresh. Then, by running the uninstall for CC App. program, downloaded CreativeCloudInstaller.dmg on the Adobe site and tried to install the App error Code. : 43 during the installation. I cleaned everything with Soft Cleaner, no effect. I deleted all the Adobe programs and applications related and downloaded CreativeCloudInstaller.dmg once again - during installation error: 43. Now, I'm speechless. Can someone please give me a hint, how I can solve my problem?
Hello
You will need to uninstall and reinstall the application.
If you want you can follow the procedure:
1) click on the Finder and find the options listed next to the Apple icon located in the upper left corner of the Office to screen and click the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.
2) trash Adobe Creative cloud of many Applications.
3)
(1) right-click on the icon in the Finder, then select the option "Go-ToFolder.
(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)
~/Library
(3) then navigate to Application Support > Adobe.
Open the Adobe folder and trash folders named AAMUpdater and OOBE.
4)
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '.
/ Library
(3) then navigate to Application Support > Adobe.
Open the Adobe folder and trash folders named AAMUpdater, Adobe Application Manager and OOBE.
5) click on the link below and download & run Adobe Cleaner tool:
Select the option "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "
6) click on the link below and the downlaod Adobe Application manage and install the same. http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg
Once the installation is complete, the installation box will disappear.
Open the Applications folder, then search icon Adobe Application Manager.
Double-click it, it will start the update process and is updated for creative cloud application.
Kind regards
Sheena
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Hi, when I download Adobe Creative cloud I open it and then a message pops up saying '... Error code 204 ", what I have done, or do I need to do to make it installs successfully.
Walegena37827201 see error download and installation of the creative cloud application for more information on how to resolve the error 204. If you have any questions about the steps listed in the document, we invite you to update this discussion.
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Good day, I get an error code 205 when I try to download adobe creative cloud desktop app, can someone help me solve this problem? Keep in mind I am not very technical, (smile).
Hi Djseva,
I think the error you encounter can be solved easily by following a few simple steps from the document below:
Error downloading creative cloud applications
If the document does not resolve the problem for you, don't hesitate to go back to Support Adobe & we will be more then happy to help you further by the following link below:
See you soon!
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I bought a creative subscription cloud but when I opened it creative cloud propose to buy photoshop and lightroom as if I was not so abonne.pouvez'l you help me please
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Guinot
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I have just downloaded/subscriber to photoshop and paid the annual fee. Following purchase, my very first time to load the Client creative Cloud, the app closed and will not reopen. I can't locate the original location of the purchase link, so now that I'm just try the 'free download' option. Still crashes the Client Creative. I upgraded to Yosemite. Same thing. There, anyone have a suggestion for me? Thanks in advance. Frustrated and at $119.
Login on Adobe.com with your user ID and the password manage you account to see if your subscription is here. If it's usr Adobe cleaner for the installation of the creative Cloud Desktop application. It allows to download, install and enable you to creative cloud applications.
The Adobe Creative Cloud Cleaner tool allows to solve installation problems
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Try to get a trial in creative and Photoshop clouds, but when I open the installer of creative cloud he asks username and password. When I put my adobe user and the password which is OK he just shakes and goes no further
Hello
When you launch Installer creative cloud he needs your Mac password for authorization of user account to install the software. I hope that you do not use your Adobe ID password on this line.
-
When I open my creative cloud application it allowing the trial version...
I bought the license students...
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Adobe Creative Cloud Desktop app will launch not (iMac)
Hello
I just installed Adobe CC desktop application in a brand new iMac (chart below). Yesterday I downloaded from my account in the Adobe website, installed, and the law subsequently download Photoshop, first and hearing. No problem, they work very well.
But now when I try to launch the application of CC desktop it just will not work. The first two times he gave me a message saying "this application is more open," or words to that effect and now nothing.
When I go to Finder > Applications the Red folder "Adobe Creative Cloud" is there and the inside, it is a shortcut (sorry, Alias - I'm new to Mac) for the "Adobe Creative cloud" and an Alias for "Uninstall Adobe Creative Cloud" but no icon of the application itself, which is in Applications > utilities > Adobe Creative Cloud > VAC. by clicking on one of them do nothing, no response at all.
I tried to uninstall, but says that I can not because it is in use by other applications.
I went on the site once again and installed again, and then he threw very well. I was able to use it to download and install the bridge, which works very well. But the time that I left the desktop app CC (not even out, just click on the red dot), then he went off and now won't come back.
Tried to restart it, nothing. Tried to add the desktop CC to the list of applications application opens automatically when you log in System Preferences > users and groups > login items and once again, nothing.
Also, if I try to drag the app to the dock bar he won't accept it.
How can I make it work?
And if it does not, it will be a problem using the apps that I have already installed? According to the Help menu, I'm connected correctly in each of them.
I eventually need to download other applications, but for now, my top priority is that these 3 apps to continue working.
The specifications are:
OS X El Capitan 10.11.6
iMac, retina 4K
Intel Core i5 to 3.1 GHz
8 MHz 1867 GB DD3
Intel Pro Iris Graphics 6200 1536 MB
Embarrassing, I'm answering my own question (I should probably delete the post, but I'll leave in case someone benefits from my stupidity):
Adobe desktop CC application runs after all and it is accessible via a black and white icon on the upper right corner of the screen next to the WiFi indicator and clock. Impossible to access otherwise, but it works very well, so everything is good.
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Cannot open Adobe Creative cloud once installed
I just installed Adobe Creative cloud on my MacBook Air, and it did not open automatically. I am not able to open it or the other suggestions I have to do?
Hi Louise,.
Can you please try the following steps:
1. uninstall the application Adobe CC (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
2 set the permission to "Read and write" for all groups of users on Adobe files in the following locations:
/Users/ [user name] / Library/Application Support /.
/ Library/Application Support /.
3. restart your machine
4. install the desktop CC app (Creative Cloud help |) Creative cloud for office)
Kind regards
Sheena
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Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Adobe Creative Cloud:
Homepage screen / blue constant spinning wheel
MCC OSX LION
I had the same problem:... continued for weeks...
Fixed logging on all my active Adobe Creative Cloud...
Restart the machine and resigining in...
everyyyyy where...
Now looks kool...
See you soon,.Kai
There were a few posts earlier today on the same problem of wheel spinning, and this was the solution for them:
Does not open App | Wheels of progress turn continuouslyhttp://helpx.Adobe.com/creative-cloud/KB/unknown-Server-Error-launching-cc.html
Other related topics:
http://forums.Adobe.com/message/5468864 (turn the blue wheel)
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